Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Louis Davies

Newport Wales

Summary

I’m a dedicated and curious IT enthusiast with a Level 3 Foundation Diploma in Computing and a strong interest in hardware, repair, and tech support. I’m currently preparing for the CompTIA A+ certification to kickstart my career in IT. I’m just starting out professionally, I bring a strong foundation in computing, a keen interest in technology, and a commitment to growing in the industry. My goal is to secure an entry-level position in IT where I can develop hands-on skills and contribute to a team.

Overview

5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Operations assistant

N/A
Treforest, Rhondda Cynon Taf
06.2024 - 08.2024
  • Verified and checked exam scripts for accuracy.
  • Completed admin tasks with attention to detail.
  • Supported internal teams and managers as needed.
  • Coordinated office activities, enhancing overall workflow.

Personal Shopper

N/A
Risca, Caerphilly County Borough
11.2019 - 01.2020
  • Picked and packed customer orders accurately.
  • Maintained speed and efficiency in a busy environment
  • Developed time management and reliability.
  • Updated knowledge of brands and trends regularly, keeping service relevant and up-to-date.

Education

City & Guilds Level 2 Diploma - Computing

Coleg Gwent
Newport
09.2022 - 06.2023

Pearson BTEC Level 3 Diploma - Computing

Coleg Gwent
Newport
09.2023 - 06.2024

Skills

  • PC Building & Hardware Maintenance
  • Windows Installation & Basic Setup
  • System Troubleshooting
  • Basic Networking Knowledge
  • Software Installation & Configuration
  • Ticketing Systems (familiarity)
  • Studying: CompTIA A, Cybersecurity Basics

Affiliations

  • • Built and maintained multiple custom PCs.
  • • Passionate about tech, hardware, and fixing problems.
  • • Learning IT supports fundamentals and repair techniques.

Certification

CompTIA A+ Certification (In Progress)

  • Core 1 (220-1101) booked - April 2025

Languages

English
Beginner

References

References available upon request.

Timeline

Operations assistant

N/A
06.2024 - 08.2024

Pearson BTEC Level 3 Diploma - Computing

Coleg Gwent
09.2023 - 06.2024

City & Guilds Level 2 Diploma - Computing

Coleg Gwent
09.2022 - 06.2023

Personal Shopper

N/A
11.2019 - 01.2020
Louis Davies