Louis Chen
St Albans,Hertfordshire
Summary
A focused and reliable individual who has just completed GCSEs, seeking a part-time summer position. Demonstrates strong self-discipline, excellent time management, and resilience, proven by successfully completing the Bronze Duke of Edinburgh Award. Possesses a strong work ethic, exceptional punctuality, and the ability to work effectively as part of a team in a fast-paced environment.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Cashier
Sunlight Fish And Chips
St Albans, Hertfordshire
2023.02 - 2026.05
- Served customers quickly on the tills or counter, keeping waiting times down during busy lunch or dinner rushes.
- Balanced till at end of shift, ensuring cash and card payments matched accurately.
- Acquired knowledge of latest deals and menu promotions to efficiently address customer inquiries and maximise their value.
- Assisted shift managers with various tasks, including stock replenishment and managing queue flow.
Sales assistant
Boots
St Albans, Hertfordshire
2025.10 - 2025.12
- Delivered friendly, helpful customer service by greeting shoppers, guiding them to appropriate aisles, and checking stockroom for out-of-shelf items.
- Resolved customer questions and complaints calmly and professionally, addressing simple issues independently or escalating complex problems to a supervisor.
- Built rapport with regular customers by name, engaging in friendly chats that enhanced store atmosphere and encouraged repeat visits.
- Took pride in keeping the shop floor looking sharp, regularly facing up stock (pulling items to the front of the shelf), checking use-by dates, and clearing away empty boxes.
- Stayed observant and kept an eye on busy areas, stepping in to help teammates wrap fragile items or tidy up a mess before it became a safety hazard.
Education
GCSEs - All Subjects
Verulam School
St Albans 2021.09 - 2026.05
Skills
- Cash handling
- Cash drawer reconciliation
- Exchange procedures
- Barcode system use
- Customer engagement
- Team collaboration
- Quick learner: Able to pick up new tasks, routines, or systems rapidly and follow instructions accurately without needing constant reminders
- Stress management
- Highly reliable and punctual: Known for always turning up on time and staying focused, with a great attendance record throughout school
Languages
Chinese (Mandarin)
Fluent
Timeline
Sales assistant
Boots
2025.10 - 2025.12
Cashier
Sunlight Fish And Chips
2023.02 - 2026.05
GCSEs - All Subjects
Verulam School
2021.09 - 2026.05