Louella King
heriot,midlothian
Summary
Dedicated individual with extensive experience in fast-paced environments, showcasing strong teamwork and adaptability. Demonstrates excellent communication and problem-solving abilities, effectively managing customer interactions and classroom behaviours. Proven work ethic combined with a positive attitude enhances collaborative efforts and promotes a supportive atmosphere.
Overview
6
6
years of professional experience
Work History
Volunteer Teacher
stow primary school
01.2025 - 06.2025
- Tutored struggling or underachieving children one-on-one, enhancing their understanding and confidence in key subjects.
- Managed classroom behaviour through effective communication and discipline strategies, fostering a positive and conducive learning environment.
- Assisted teachers with marking papers, homework, classwork, and projects, ensuring timely feedback for student improvement.
waitress
Edinburgh Zoo
01.2019 - 01.2025
- Delivered excellent service in high-paced, customer-focused environment during peak hours, enhancing guest satisfaction.
- Served each guest with sincerity and enthusiasm, contributing to an overall positive dining experience.
- Managed multiple tables efficiently and resolved customer issues promptly to ensure satisfaction.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
- Collaborated closely with kitchen and bar staff to maintain smooth operations, demonstrating strong communication and multitasking skills under pressure.
- Cleared and reset tables promptly, ensuring a tidy dining area for efficient guest turnover.
Education
Master of Arts - ma education
univeristy of aberdeen
aberdeen01-2029
Scottish Qualifications Certificate - national 5 biology, national 5 English, national 5 history, national 5 chemistry, national 5 maths, national 5 physics, higher English, higher history
Galashiels acadey
Galashiels, SCB01-2025
Skills
- Inclusive education
- Classroom management
- Child development
- Educational assessment
- Student engagement
- Problem Solving
- Crisis Management
- Creative Thinking
- Adaptability to Change
- Quick learner
- Communication
- Effective communication
- Team collaboration
- Creative thinking
- Team working
- Active listening
Languages
English
Interests
- Running and maintaining an active lifestyle
- Reading and creative arts
- Working with children through university placement experience
- Socialising and working collaboratively with others
Timeline
Volunteer Teacher
stow primary school
01.2025 - 06.2025
waitress
Edinburgh Zoo
01.2019 - 01.2025
Master of Arts - ma education
univeristy of aberdeen
Scottish Qualifications Certificate - national 5 biology, national 5 English, national 5 history, national 5 chemistry, national 5 maths, national 5 physics, higher English, higher history
Galashiels acadey