Lou Malone

A confident, results-driven individual with proven interpersonal and organisational skills. With 20 years' experience in the telecommunication industry, I have held various roles including field-based roles, Engineering roles, roles in customer services and planning. Holding qualifications in, Continuous Improvement and Lean six sigma. In my spare time I train as a reservist with the British Army. This demonstrates just how determined I am and what a hard-working individual I can be. I am flexible and able to work as part of a high performing team and can also operate independently if the task requires. I consider myself extremely hard working and trustworthy, and as a result I have built many strong, positive working relationships with my work colleagues up to stakeholder level. Able to communicate at all levels, I work well with others and I keep safety, efficiency, and quality as a core focus. I am Also a director of a community interest company - focusing on improving Mental Health. Innovative leader driven to foster inclusive and thriving communities. More recently as a community lead i became Adept in team collaboration and conflict resolution, coupled with strong project management abilities. Committed to creating positive social change and building strong community bonds.

TRAINING AND QUALIFICATIONS

Vocational/Job-Based Certification

C-Net Certificates – Fibre and Copper Installation

Defence College of Technical Training – SWS Structured Cabling (LCAR)

Defence College of Technical Training – Fibre Optic Cable Technician

Customer Service Award – Institute of Customer Service

Lean Practitioner

Lean Six Sigma Green Belt Practitioner

IOSH certificate - Managing Safely

CSCS Gold Card Accreditations B team Leader (expired)

Installation and Termination of:

• CAT5e KRONE Cable
• CAT5e and CAT6 EXEL cable
• CAT6 BRAND REX Cable
• CAT6a NEXANS Cable
• Gigaspeed SYSTIMAX Cable
• COAX Cable
• Multi core/Multi pair Voice cables
• Single and Multi-mode Fibres

Testing:

• Testing using Lanatek 6/7 Testing equipment
• experience in the use of Fluke DSP/DTX and Omni Scanner testing equipment
• Testing telephone outlets to relevant extension numbers
• Patching of Voice and Data outlets

Along with the above I have experience with:

• Installing Containment, Tray and Basket overhead and underground Dado and blow lite
• Digitally Enabled Cordless Telephones (DECT)
• WIFI Units
• Access Point Systems (A.P WIRELESS)
• Carrying out customer rack and site builds according to specification
• experience in the use of Fluke DSP/DTX and Omni Scanner testing equipment
• Testing telephone outlets to relevant extension numbers
• Patching of Voice and Data outlet

Systemax SCS Installation / Copper Installation Skills (expired)

IPAF MEWP Operator – Self Propelled boom and Scissor lifts category 3a and 3b (expired)

• Reserve Soldier with 81 Signal Squadron
• Fundraiser and Volunteer - Multiple distance Charity runs.
• Enjoy football previously represented British Army at Regiment Level
• I enjoy outdoor activities such as Golf, Camping, Walking, Hiking, and Tabbing.

• Men United Against Suicide CIC - Men United Against Suicide football club is a weekly get together – centred around the football games we play but with time built in either side for us to talk openly, ask for help or signpost individuals to the right places to get the help they need - in essence we are a suicide prevention group The idea was to give people in our community a safe and inclusive environment to get away from the stresses of everyday life. A place where people can get some exercise, but no only that a place where people can talk, laugh and share and have fun at the same time – away from any stigma Away from the pitch we Have Monthly talking therapy sessions where we open up ( not as easy as it sounds ) and occasionally invite Guest speakers. We also use this time to plan our matches and fundraising activities and discuss ways to give back to the wider Manchester community