Lottie Upton
Orsett,Essex
Summary
Motivated student with strong work ethic and commitment to career development. Highly skilled in customer service, communication, and problem-solving. Demonstrates exceptional organizational abilities and leadership skills, thriving in team environments. Proficient in strategic planning and knowledgeable in Microsoft applications.
Overview
3
3
years of professional experience
Work history
Food and beverage assistant
Stifford Hall Hotel
West Thurrock, Thurrock
04.2022 - Current
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Provided exceptional customer service, enhancing tenant retention rate.
- Delivered silver service with care and professionalism, upholding restaurant standards.
- Demonstrated good communication skills whilst interacting with customers.
- Promoted excellent team work amongst staff through effective communication and problem-solving skills.
- Delegated tasks efficiently to maximise productivity within the team.
Work Experience
Chubb Insurnace
London, City of London
01.2025 - 01.2025
- Educated on diverse job roles within insurance industry.
- Conducted meetings with insurance brokers at Lloyd's of London to expand professional network.
- Developed workplace relationships through effective communication skills.
- Engaged in daily tasks, including meetings, emails, and phone calls.
Education
A-Levels - Business and Finance
Palmers College
West Thurrock, Thurrock 09/2023 - 05/2025
GCSEs -
St Cleres Academy
West Thurrock, Thurrock 09/2018 - 06/2023
Skills
- Strong use of computer systems and applications
- Good communication skills
- Problem solving
- Extremely organised
- Calm under pressure
- Team building
- Leadership
- Strategic planning
Timeline
Work Experience
Chubb Insurnace
01.2025 - 01.2025
Food and beverage assistant
Stifford Hall Hotel
04.2022 - Current
A-Levels - Business and Finance
Palmers College
09/2023 - 05/2025
GCSEs -
St Cleres Academy
09/2018 - 06/2023
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