LO SHO NASA YIU
Milton Keynes
Summary
Dynamic and results-driven sales & marketing and business development with over 8 years of experience in the Asian automotive industry both in the private car and commercial vehicle sectors. Successfully winning new business and driving sales growth through strategic customer engagement and relationship management. Adept at navigating complex sales processes, I excel in building strong stakeholder relationships at all levels, ensuring alignment with business objectives.
Fluent in both Mandarin and Cantonese, I leverage my language skills to foster effective communication and collaboration with clients and partners across diverse cultural landscapes. My in-depth knowledge of the automotive market in Asia equips me with unique insights to identify opportunities and develop tailored solutions that meet client needs.I am passionate about driving business success and am excited to bring my expertise and strategic mindset to contribute to DHL's growth and success in the automotive sector.
Overview
12
12
years of professional experience
Work History
Client Advisor
Prada Group
10.2023 - Current
- Manage sales and optimize each step of sales process.
- Understand customer's needs, both expressed and hidden.
- Present and value product range.
- Boost cross-selling and additional sales.
- Excess more than 50% of sales target comparing to previous year.
Business Solution Manager, E-Commerce
S.F. Express (Hong Kong) Limited
05.2022 - 02.2023
- Explore and Assist in new product and business development projects in the logistics & supply chain industry. Created, designed, and implemented a new service product.
- Draw 20% increase in new account opening and 10% business growth within the department.
- Trained & coached 4 graduate trainees for their job rotation in e-commerce department.
- Assist e-commerce team to achieve the sales target (new account) over 12 million HKD a year.
Service Sales Executive
Scania Hong Kong Limited
11.2018 - 05.2022
- Achieved sales targets by customer acquisition and retention in automotive industry. (Performance above the target, gross sales > 6 million HKD every year)
- Explore new business opportunities and provide aftersales solutions to clients.(Apart from standard products, customization by customer need, e.g Parts contract, sterilization service)
- Plan and implement new product development by sourcing new providers, and negotiating offers and terms.
- Fleet management for more than 20 key accounts. (data analysis, monitoring vehicle performance, and advice to improve fleet efficiency.)
- Prepare various sales reports weekly and data consolidation for sales forecast monthly.
Aftersales Administrative Officer
Ferrari - Blackbird Concessionaires Limited
05.2018 - 11.2018
- Sourcing, negotiating and managing with suppliers for the new service center.
- Perform multi-task to ensure the new service center is set up on time
- Source new equipment, service provider (car wash for PDI, security for showroom)
- Support service center daily operations and tasks from management
- Contact more than 1000 customers in the database about the new dealership to perform customer relationship management in automotive industry.
- Established workflow processes and implemented modifications to improve administrative operations.
Officer-Commercial Vehicles Support
Hino- Crown Motors Limited
10.2014 - 10.2017
- Monitor the process of vehicle bodybuilding to the vehicle handover
- Handled more than 20 tenders from government and Corporate(e.g CLP, and hospital authority)
- Build and maintain relationships with 20 key accounts to drive sales and smooth the negotiation process.
- Promote The Pilot Green Fund by the Government for environmental sustainability and provide unique solutions to customers. ( Assist more than 10 business units to apply for the funding successfully.)
Sales Executive
Wah Yuen Foods (HK) Co., Ltd.
05.2013 - 01.2014
- Involve in new product development (From food/ ingredient sourcing, product design, packing, and pricing to sales and marketing. 3 new products were born).
- Build up and execute marketing plans, especially sales channels. Communicate and negotiate with key accounts.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Analyzed industry and competitor trends to enhance sales strategy.
Education
Bachelor of Arts - Marketing and Public Relations
Hong Kong Polytechnic University
2013
Skills
- Proven Track Record in Business Development- Extensive experience in successfully acquiring new clients and driving sales growth within the automotive sector and logistic sector
- Stakeholder Management Skills- Strong ability to manage and influence stakeholders at all levels, including senior executives, fostering collaborative relationships to drive business objectives
- Language Proficiency- Proficient in Mandarin & Cantonese, facilitating seamless communication and relationship-building with clients and partners in the Asian market
- In-Depth Knowledge of the Asian Automotive Industry- 8 years of hands-on experience in the automotive industry, providing a deep understanding of market dynamics, trends, and customer requirements
- Attention to Detail and Deadline Management - Exceptional organizational skills with a keen eye for detail, ensuring all projects and proposals are delivered accurately and on time, even in fast-paced environments
Additional Information
full UK driving license
Languages
English
Upper intermediate
Chinese (Mandarin)
Upper intermediate
Chinese (Cantonese)
Native
Strengths report by Red Bull
Base on Red Bull Wingfinder report, I am adaptable, sociable, balanced and agile.
Timeline
Client Advisor
Prada Group
10.2023 - Current
Business Solution Manager, E-Commerce
S.F. Express (Hong Kong) Limited
05.2022 - 02.2023
Service Sales Executive
Scania Hong Kong Limited
11.2018 - 05.2022
Aftersales Administrative Officer
Ferrari - Blackbird Concessionaires Limited
05.2018 - 11.2018
Officer-Commercial Vehicles Support
Hino- Crown Motors Limited
10.2014 - 10.2017
Sales Executive
Wah Yuen Foods (HK) Co., Ltd.
05.2013 - 01.2014
Bachelor of Arts - Marketing and Public Relations
Hong Kong Polytechnic University
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