Lorri Mcmullen
Newcastle ,upon Tyne
Summary
I'm a kind, compassionate individual with a high level of empathy. a After battling my own addiction and getting into recovery in 2019, I can look at and identify with other individuals without judgement on their situation. I have shown courage, resilience and determination over the last four years creating a better life for myself and my children. I'm a keen learner and willing to take on anything to enhance my knowledge. I have great communication skills and a positive mindset.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Teaching assistant
Central walker C of E primary school
Newcastle , upon Tyne
04.2017 - 03.2023
- Improved student engagement by utilising interactive learning techniques.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Led small group sessions for enhanced focus on challenging topics.
- Prepared classroom materials to facilitate efficient lessons.
- Managed administrative tasks, aiding smooth running of the class.
- Participated in parent-teacher meetings to discuss student progress and potential improvements.
- Collaborated with teaching staff in organising school events, fostering community spirit.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Liaised between teachers and parents, maintaining open lines of communication.
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
- Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
Supply teaching assistant
Vision For Education
Newcastle, upon Tyne
09.2014 - 04.2017
- Aided children's physical needs including toileting and feeding, promoting welfare standards within the school setting.
- Performed routine clerical duties such as photocopying educational materials contributing to organised classroom management.
- Fostered an inclusive atmosphere within classrooms by addressing concerns of cultural diversity and individual differences among learners.
- Assisted teachers during field trips providing additional supervision necessary for child safety.
Customer service representative
John Lewis & Partners
Newcastle, upon Tyne
04.2004 - 09.2005
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Ensured smooth running of operations with timely preparation of reports.
- Facilitated customer loyalty programmes to enhance customer retention.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Assisted customers in making informed decisions by providing detailed product information.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Participated in team meetings sharing best practices for improving service delivery.
Education
Foundation degree - Education and care
sunderland university
Sunderland 09.2015 - 06.2017
NVQ Level 3 - Education
Tyne Metropolitan College
Wallsend 09.2014 - 06.2015
NVQ Level 2 - Education
Tyne Metropolitan College
Wallsend 09.2011 - 06.2012
GCSEs -
Burnside College
Wallsend 09.1997 - 07.2000
Skills
- Great communication skills
- Empathetic
- Problem-solving
- Organisation skills
- Adaptable
- Compassionate
- Enthusiastic
- Knowledgeable and willing to learn new skills
- Resourceful
- Time management
- Listening skills
Affiliations
- In my spare time I love to get creative and do various crafts. I love to swim indoors and open water swimming to help combat my mental health.
References
References available upon request.
Timeline
Teaching assistant
Central walker C of E primary school
04.2017 - 03.2023
Foundation degree - Education and care
sunderland university
09.2015 - 06.2017
Supply teaching assistant
Vision For Education
09.2014 - 04.2017
NVQ Level 3 - Education
Tyne Metropolitan College
09.2014 - 06.2015
NVQ Level 2 - Education
Tyne Metropolitan College
09.2011 - 06.2012
Customer service representative
John Lewis & Partners
04.2004 - 09.2005
GCSEs -
Burnside College
09.1997 - 07.2000
Similar Profiles
Kandel KaushalKandel Kaushal
Teaching Assistant at Pat Heung Central Primary SchoolTeaching Assistant at Pat Heung Central Primary School
Atiyya MusaAtiyya Musa
Assistant Head Teacher at Central Park Primary SchoolAssistant Head Teacher at Central Park Primary School
Noor Ul Ain AftabNoor Ul Ain Aftab
Volunteer at Glenroy Central Primary SchoolVolunteer at Glenroy Central Primary School