Lorraine Sutherland
London,Middlesex
Summary
Inspirational leader with solid background in healthcare management and patient care coordination. Demonstrates exceptional communication and problem-solving skills, fostering team collaboration and ensuring high-quality clinical outcomes. Committed to driving positive change and elevating patient care standards.
Experienced Clinical Team Leader recognised for leadership and problem-solving skills. Led cross-functional teams to improve patient care outcomes, streamline processes, and enhance staff training. Delivered significant improvements in team efficiency and patient satisfaction.
Overview
14
14
years of professional experience
Work history
Clinical team leader
Central and North West London Foundation Trust
London , Middlesex
06.2019 - Current
- Performed risk assessments regularly ensured safety compliance at all times.
- Coordinated multidisciplinary team meetings to facilitate communication among clinicians, resulting in more unified care plans.
- Demonstrated strong leadership skills whilst managing a diverse healthcare workforce effectively.
- Monitored adherence to clinical governance regulations, maintaining high standards within the team.
- Handled conflict resolution within the team swiftly maintained a harmonious working environment.
- Identified training needs within the team, organising tailored learning programmes accordingly.
- Managed a diverse group of healthcare professionals, fostering an environment of mutual respect and collaboration.
- Mentored junior colleagues to enhance their professional development and competence levels.
- Led weekly clinical reviews, ensuring quality of patient care.
- Promoted best practices amongst team members, enhancing overall service provision quality.
- Enhanced teamwork with regular staff training sessions.
- Labelled blood samples in compliance with regulations and patient identity.
Senior team leader
One Housing Group
London, Middlesex
01.2012 - 08.2017
- Established clear lines of communication with all stakeholders involved in projects.
- Monitored progress regularly, addressing any issues promptly and appropriately.
- Facilitated cross-departmental collaboration for improved results.
- Fostered a positive work environment, boosting overall team spirit and motivation.
- Demonstrated strong leadership skills in guiding the team towards achieving set goals.
- Coordinated project deadlines, ensuring timely completion.
- Improved team communication by implementing weekly meetings.
- Oversaw project management tasks to ensure quality output on time and budget.
- Ensured compliance with company policies and procedures at all times.
Education
Post Graduate Diploma in Nursing (Mental Health) - Mental Health
Kings College University
London 09.2017
Skills
- Healthcare service promotion
- Proficiency in clinical systems
- Crisis resolution
- Delegation expertise
- Proactive initiative taking
- Advanced life support certified
- Therapeutic rapport building
- Medical record administration
- Multidisciplinary coordination
- Conducting physical examinations
- Electronic health record proficiency
- Inclusive team building
- Proactive patient safety
- Medicine administration
- Clinical leadership
- Motivational mentoring
- Patient advocacy
- Empathetic communication
- Multidisciplinary team collaboration
- Clinical assessment
- CPR certified
- Patient care planning
- Communication proficiency
Timeline
Clinical team leader
Central and North West London Foundation Trust
06.2019 - Current
Senior team leader
One Housing Group
01.2012 - 08.2017
Post Graduate Diploma in Nursing (Mental Health) - Mental Health
Kings College University