Summary
Overview
Work History
Education
Skills
Affiliations
Experience
Timeline
Generic

Lorraine Street

Wimborne,Dorset

Summary

Highly organised and detail-oriented professional with expertise in correspondence distribution, call handling, and invoice processing. Demonstrates good interpersonal skills and discretion, ensuring confidentiality in all interactions. Proficient in both PC and Mac systems, using Microsoft Office Suite. Adept at maintaining a clean and efficient reception area while managing office supplies and project scheduling. Known for patience, composure, and a positive outlook, even when under pressure. Committed to enhancing operational efficiency through effective conflict resolution and flexible problem-solving strategies.

Organised and resourceful with a knack for streamlining operations and boosting team productivity. Managed office transitions and implemented new systems that improved workflow and reduced costs. Known for ensuring smooth day-to-day office functions.

Overview

27
27
years of professional experience

Work History

Part-time Receptionist

Students Union, Bournemouth University
09.2023 - 04.2025
  • Currently 2 days a week carrying out reception duties, ordering materials, directing students to the appropriate department, answering emails, taking phone calls and logging equipment usage.

Office Manager

Shaftesbury Plumbing & Heating Ltd
09.2019 - 04.2025
  • Managing the day-to-day running of the office, booking in appointments, updating records, liaising with suppliers, invoicing and estimating, ordering materials, managing emails and social media, booking training and servicing of tools.

Part-time Supermarket Assistant

Waitrose
Wimborne
05.2022 - 08.2022
  • Replenishing stock.

Graphic Designer

DW Fitness First
Poole
04.2016 - 07.2019
  • Design and artwork for a range of promotional, retail and in-house marketing materials, including leaflets, brochures, emails, social media, advertising, POS and signage.

Freelance Graphic Designer

01.2010 - 01.2016
  • Design and artwork for a variety of clients, including logos, stationery, leaflets, web, brochures, advertising and vehicle livery.

Part-time Lunchtime Supervisor

Wimborne First School
Wimborne
01.2012 - 01.2014
  • Supervising children aged 4 - 9 years of age at lunchtimes.

Part-time Matron

Canford School
Wimborne
01.2011 - 01.2012
  • Supervising a boarding house with 60 boys aged 13-18. Treating minor medical ailments and dealing with day-to-day issues.

Creative Director

Hare Carding Communications Group
Blandford
01.1998 - 01.2007
  • Design and artwork for a range of clients. Producing corporate identity, brochures, exhibition and direct mail design and advertising. Involving client liaison and art direction.

Education

Diploma of Higher Education - Graphic Design

Medway College of Art and Design
Rochester, Medway

Higher National Diploma - Graphic Design

Lincolnshire College of Art
Lincoln, Lincolnshire

GCSEs - Psychology

Kent College of Technology
Dover, Kent

GCSEs - English Lit., English Lang., Mathematics, Art

Castlemount Secondary School
Dover

CSE - French, Biology, Child Development & Care

Castlemount Secondary School
Dover

A-Levels - Psychology

Bournemouth and Poole College
Poole

Skills

  • Organisational skills
  • Interpersonal skills
  • Attention to detail
  • Correspondence distribution
  • Call handling
  • PC and Mac proficient
  • Clean and tidy nature
  • Telephone operation
  • Reception area maintenance
  • Discretion and confidentiality
  • Positive outlook
  • Ordering office supplies
  • Flexible and adaptable
  • Calm under pressure
  • Invoice processing
  • Project scheduling
  • Conflict Resolution
  • Microsoft Office Suite

Affiliations

  • Fitness. Spending time with friends and family and dog walking.

Experience

For the main part of my working life, I have been a graphic designer, either employed or self-employed whilst bringing up my children. 

Timeline

Part-time Receptionist

Students Union, Bournemouth University
09.2023 - 04.2025

Part-time Supermarket Assistant

Waitrose
05.2022 - 08.2022

Office Manager

Shaftesbury Plumbing & Heating Ltd
09.2019 - 04.2025

Graphic Designer

DW Fitness First
04.2016 - 07.2019

Part-time Lunchtime Supervisor

Wimborne First School
01.2012 - 01.2014

Part-time Matron

Canford School
01.2011 - 01.2012

Freelance Graphic Designer

01.2010 - 01.2016

Creative Director

Hare Carding Communications Group
01.1998 - 01.2007

Diploma of Higher Education - Graphic Design

Medway College of Art and Design

Higher National Diploma - Graphic Design

Lincolnshire College of Art

GCSEs - Psychology

Kent College of Technology

GCSEs - English Lit., English Lang., Mathematics, Art

Castlemount Secondary School

CSE - French, Biology, Child Development & Care

Castlemount Secondary School

A-Levels - Psychology

Bournemouth and Poole College
Lorraine Street