Lorraine Munson
Gillingham,Kent
Summary
Cleaning operations supervisor with a proven record managing daily hygiene at Robert Napier School, Gillingham. Supervise teams, delegate tasks, and maintain health and safety standards. Implement sustainable cleaning methods and negotiate cost-effective supplier agreements. Maintain inventory control and supply ordering for continuous service.
Overview
35
35
years of professional experience
Work History
Cleaner/Supervisor
Robert Napier School
Gillingham, Kent
10.2022 - Current
- Supervised team of cleaners, delegating tasks and overseeing completion to maintain high cleanliness standards.
- Conducted regular inspections of premises to identify areas requiring attention, improving overall hygiene.
- Organised comprehensive deep cleaning projects, ensuring thorough sanitisation of facilities.
- Trained new cleaning staff in proper techniques, use of equipment, and adherence to health and safety protocols.
- Managed inventory of cleaning supplies, placing orders before stocks ran low to avoid disruption in service.
- Supervised the daily cleaning activities of 16+ cleaning staff.
- Assessed the environmental impact of cleaning products and practices, making adjustments to promote sustainability.
- Quality inspected staff work to ensure cleaning duties were carried out to company's high-quality standards.
- Coordinated team workflows, delegating tasks to meet high-volume goals.
- Conducted training sessions with staff regarding cleaning quality standards, best practices and company regulations.
- Managed budget for cleaning department, ensuring effective use of resources and cost control.
- Provided constructive feedback to cleaning staff, recognising achievements and identifying areas for development.
- Negotiated with suppliers for better pricing on cleaning materials, saving costs without compromising on quality.
- Scheduled deep cleans for high-traffic areas, planning these during off-peak hours to minimise disruption.
- Organised cleaning and equipment storage areas for easy access.
- Liaised with facility managers to plan cleaning schedules around other activities, minimising interference and maximising efficiency.
- Liaised with management to report on team performance, highlighting achievements and areas for improvement.
- Implemented new cleaning methods and products that increased efficiency and reduced environmental impact.
cleaner/ lunchtime supervisor
Brompton Academy
Gillingham, Kent
05.2005 - 10.2022
- Clean areas from 08.00 to 11.30 using approved cleaning products.
- Supervise children during lunch breaks from 11.45 to 14.00.
- Complete cleaning duties until 18.00 to maintain safe classroom standards.
Machine Operator
Overton
03.1994 - 10.2005
- loading various machines to manufacture shelf brackets
supervisor
Fifes
01.1992 - 04.1994
- Managed stock levels at viable level with support from 12 staff members.
- Worked safely in a temperature-controlled environment, storing stock effectively to avoid product damage.
Education
GCSEs - O Levels/ CSEs
Woodlands High School
Gillingham01-1980
Skills
- Cleaning operations
- Hygiene standards
- Inventory control
- Supply ordering
- Team supervision
- Surface sanitisation
- Sanitation techniques
- Waste management procedures
- Cleaning equipment
- Staff training
- Task delegation
- Supplier negotiation
- Performance reporting
- Decision-Making competence
- Health and safety consciousness
- Chemical use knowledge
- Health and safety training
- Stock management
- Deep cleaning proficiency
- Fire safety awareness
- Kitchen deep cleaning
- Training and mentoring
- Glass polishing
- Chemical usage expertise
- Window washing
- COSHH
- Commercial cleaning compliance
- Cleaning equipment inspections
- Housekeeping operations
- Cleaning product stock control
- Cleaning inspections
- Cleaning tools and devices
- Ordering supplies
- Time-management
- Staff supervision
- Chemical usage knowledge
- Team Leadership
- Staff motivation
- Cleaning supply order placement
- Knowledge of cleaning chemicals
- Room preparation processes
- COSHH trained
Hobbies and interests
- I enjoy socialising, reading and taking care of my pets
Timeline
Cleaner/Supervisor
Robert Napier School
10.2022 - Current
cleaner/ lunchtime supervisor
Brompton Academy
05.2005 - 10.2022
Machine Operator
Overton
03.1994 - 10.2005
supervisor
Fifes
01.1992 - 04.1994
GCSEs - O Levels/ CSEs
Woodlands High School