Summary
Overview
Work history
Skills
Recent Courses
Qualifications
Timeline
Generic

Lorraine Moore

Rochdale,Greater Manchester

Summary

Experienced Construction, Property and Casualty Underwriter with over 35 years experience in the Commercial and Construction Market. Strong leadership and relationship-building skills. Excellent at juggling multiple tasks and working under pressure. Reliable and trustworthy and known for getting things done. Motivated underwriter with solid experience of all levels of client size. Always aim to improve own knowledge and those of others. Knowledge of account and portfolio management, including budgeting, forecasting and setting targets. Good negotiation skills, market awareness and a strong trader.

Overview

38
38
years of professional experience

Work history

Senior Construction Underwriter

Allianz
Manchester
10.2019 - Current
  • Underwriting of existing Combined Construction book within defined authority levels with emphasis on cross selling, up selling and packaging of business.
  • Quoting of cross sell business and 6.5.1 quotations
  • Large Case Management - managing Renewal expectations, day to day activities and relationship management including liaising with claims department and risk managers. Responsibility for largest case in Northern Region
  • Attending Customer, Broker and internal stakeholder meetings
  • Use of Broker systems e.g. Marsh ET2
  • Hold Level A in Casualty, Property, Works and Plant and D in Erection All Risk
  • Strong referral point for both new and existing underwriters
  • Heavily involved in training and mentoring
  • Assisting and supporting Team Leaders and Management with allocations, team guidance and driving through change
  • Carrying out Self Inspections and responsibility for collating and issuing Branch Self Inspection report for a number of years

Senior Underwriter

MS Amlin
Manchester
09.2017 - 10.2019
  • Running of Regional Manchester Hub account including responsibility profitability, rate strength and lapse ratio.
  • Issuing monthly branch report to Senior Management on time and dialing in to weekly management meetings to discuss pipelines and current activity.
  • Responsibility for expense report and ensuring Manchester Branch operated within expense budget.
  • Broker relationship management for Northern Region and ensuring Broker protocols and service requirements met.
  • Underwriting of both new and existing Property and Casualty business be it standalone or package and of any premium size over £10,000.
  • Re-underwriting of current book in line with Company strategy and ensuring all cases had appropriate sign off if outside underwriting authority.
  • Ensuring all business written to correct MS Amlin entity (Lloyds or UK) dependent upon class of business and ensuring correct wordings used. Liaising with Brokers to ensure Broker wordings in line with this.
  • Ensuring Customers and Brokers aware of MS Amlin Risk Management capabilities and facilitating Customer visits to enhance offering and build relationships.
  • Referral point for other Regional Underwriters.
  • Emphasis on cross sell and packaging of risks.

Senior Commercial Underwriter

Allianz
Manchester
09.2009 - 09.2017
  • Large case underwriter for customers with premium spend of up to £5m, providing priority customer service, regular customer visits and ensuring smooth running.
  • Renewal and day to day handling of mid-corporate business.
  • Cross selling and underwriting of special lines - A&H, D&O, Professional Indemnity, Excess of Loss and Computer.
  • Senior Technical referral point for Property & Casualty for both new and existing business having achieved Allianz Technical Level A in both Property and Casualty.
  • Supporting Regional Underwriting Manager in driving through Branch/Company plan and ensuring team are aware and understand changes to underwriting philosophies and current requirements, whilst remaining commercially aware of current market conditions.
  • Stand in pending appointment of new P&C Manager attending meetings and issuing reports

Development Underwriter

AIG Insurance
Manchester
12.2006 - 09.2009
  • Development Underwriter for Commercial Combined Mid Corp/SME business with Turnover up to £50m, meeting personal target of £1m new business in first year.
  • Relationship management of key Brokers.
  • Co-ordination/sift of all quotes received in branch and allocating to appropriate department/person.
  • Training for new Combined Underwriters within the North West.
  • Local Terrorism Champion.

Commercial Underwriter

Aviva
Manchester
03.1994 - 12.2006
  • Various roles, mainly customer facing, including six years as a Bonus Underwriter based in Brokers Offices (AON, Marsh, Marsh (Isle of Man) and Bridge) and four years in the Marsh Placement Plus Unit before moving into the National Broking Unit.
  • Met individual targets for new business growth, renewal retention, rate strength and loss ratio.
  • Monthly site reports, account analysis and forecasting.
  • Training and mentoring.

Commercial Underwriter

Eagle Star Insurance Group
Manchester
09.1987 - 03.1994
  • Underwriting of Commercial Property and Casualty existing business

Skills

  • Strong technical skills
  • Excellent relationship management skills
  • Great team player
  • Strong role model
  • Excellent coaching and mentoring skills
  • Self-motivated and hard working
  • Conscientious and takes pride in own work
  • Decisive and work well under pressure
  • Strong verbal communicator
  • Not afraid of conflict or making difficult decisions
  • Ability to see wider picture
  • Experience of both hard and soft markets
  • Resilient

Recent Courses

  • Claims Defensibility
  • Corporate Manslaughter
  • Negotiation Skills
  • Mentoring
  • Personal Effectiveness
  • Developing Personal Power
  • Excellence in Sales
  • Intermediate Excel

Allianz Underwriting Academy:-

  • Business Interruption
  • Property Wordings
  • Casualty Wordings
  • Property Owners
  • Advanced Liability

Qualifications

  • Silver Allianz Academy Accredition in Property and Casualty
  • Achieved ACII and Chartered Insurer Status in 2012
  • Eight O'Levels, Two A Levels

Timeline

Senior Construction Underwriter

Allianz
10.2019 - Current

Senior Underwriter

MS Amlin
09.2017 - 10.2019

Senior Commercial Underwriter

Allianz
09.2009 - 09.2017

Development Underwriter

AIG Insurance
12.2006 - 09.2009

Commercial Underwriter

Aviva
03.1994 - 12.2006

Commercial Underwriter

Eagle Star Insurance Group
09.1987 - 03.1994

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Lorraine Moore