Lorraine Logan

Work History

Organisation:Amey Defence Services

11 Horton Place, Helensburgh, Argyle and bute G84 9RN

Job Title: Void Officer

Job Description:

• Engagement with Service Families to ensure there lived in experience meet their expectations.
• Liaise with Performance and Continuous Improvement Coaches and Void Managers to ensure void performance concerns are captured, and improvement plans developed.
• Assess every property within the area of responsibility at the start of the void period to ensure the SFA meets requirements for Void Management.
• Assurance of the ground maintenance contract within the area of responsibility ensuring the grounds teams always remain contractually compliant.
• Plan resources effectively and monitor against clear objectives, ensuring milestones and targets are met.
• Using available technology produce and analyse data, maintain accurate records, and identify problems within area of remit.
• Work in compliance with Amey processes and identify and share effective ways of working within the Amey contract.
• Support the development of the supply chain void preparation team ensuring they meet the required preparation standards for properties at the Pre‑Movein Check.
• My current roll is unique, having built a strong relationship with local MoD personnel and the end user to ensuring excellent delivery of the Amey contract.
• Other ad hoc duties associated with the role.
What I will bring:
• Extensive knowledge and experience managing safety in construction or housing environment.
• Planning and management of maintenance tasks.
• Detail oriented and experience of identifying opportunities to improve maintenance standards.
• I have a full & Clean driving License.
• I have full BPSS and Security Clearance.
• Management of Safe Systems of work.
• I have knowledge and training qualifications in, Asbestos awareness, Legionella Awareness, Authorised Person Training, Emergency First Aid and Fire Safety.

In addition to this, I have sound understanding of processes and maintain focus on site compliance to deliver results.

I take great pride having achieved 100%(top in the UK) pass rate for move ins over the past two years. This was achieved by building a great relationship and working in collaberation with Contractors, Pinnacle and DIO

Organisation: Drumchapel Housing Co-operative 4 Kinclaven Avenue G15 7SP

From: March 2006 to December 2023

Job Title: Asset Management Officer

Department: Technical

Please add a brief description of responsibilities, experience and knowledge gained.: -Managing assets within the database system.

-Allocating repair orders to contractors.

-Co-ordinate and manage all Void Property repair works timeously to maximise efficiency and value for money.

-Logging and certifying invoices.

-Budgetary decision making within my remit.

-Logging complaints and ensuring these are actioned and resolved within allocated timescale.

-Co-ordinating works timeously to optimise value for money.

-Effective compliance management and upholding high standards

-Guaranteeing compliance, as per legislative procedures and policies. Ensuring all statutory, regulatory and health and safety requirements are met on a cyclical basis for Gas, Electric, Asbestos and Legionella Testing.

-Managing Estate Caretakers regarding daily inspections and repairs.

-Supervise Junior members of Staff.

-Building rapport and communicating effectively with colleagues, contractors & tenants, rewarding me with great job satisfaction. This is where I take great pride of the aforementioned.

-Proficient in Excel and Word