Lorraine Cole

Deputies for the HR Lead and Business Partner, as appropriate.

To manage HR volunteers to ensure all administration is carried out in an accurate and timely fashion.

To process the payroll on a monthly basis through ADP Freedom payroll system ensuring it is completed in an accurate and timely manner.

To deal with first line HR queries and to promote our Benefit and Reward package.

To provide high quality and effective solution focused advice and guidance on people management issues to managers to support them to achieve business objectives

Ensure managers and employees understand policies and procedures, applying them fairly and consistently across the organisation demonstrating high levels of professional HR knowledge and skills, including theory, legislation, and best practice to drive a high performance culture.

To be fully involved in the recruitment process for all staff.

To be the HR representative in specified formal HR cases including flexible working requests, absence management, disciplinaries, grievances and performance management cases.

Assist with the coaching and development of new team members.

To identify and participate in continuous improvement initiatives.

To maintain internal HR systems for managing employed staff, including the HR database, filing systems, payroll and pension systems. In addition, to liaise with external providers.

• Supported student social, emotional and academic development.
• Provided information and coordinated referrals for available programs.
• Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
• Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources..

• Maintained payroll information by calculating, collecting, and entering data.
• Processed new hire paperwork and documents.
• Verified timekeeping records and handled any discrepancies with employees.
• Updated employee files with new details such as changes in address or salary levels.

• Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
• Managed day-to-day staffing and handled scheduling for all store employees.
• Trained team members in successful strategies to meet operational and sales targets.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.