Lorna Xaveria McIsaac
Summary
A strategic professional with expertise in commercial strategy and change implementation, demonstrating resilience in high-pressure situations and adaptability to market shifts. Possesses strong organisational awareness and regulatory compliance knowledge, ensuring effective performance tracking and alignment with industry standards. Committed to leveraging skills for driving business growth and achieving long-term success.
Overview
16
16
years of professional experience
13
13
years of post-secondary education
Work history
Recruitment Business Partner
FNZ
02.2023 - 04.2025
- Management of the full recruitment process.
- Build an effective local employment brand within the UK market and promote the FNZ brand when required.
- Direct sourcing and headhunting of best-in-class talent adhering to FNZ standards.
- Relationship manager between key local stakeholders and Talent acquisition.
- Screening and assessing candidates to ensure they meet business requirements.
- Undertaking direct sourcing strategies to ensure consistent results and high-quality hires at the lowest possible cost.
- Providing guidance to the business on recruitment market conditions, competitor hiring and compensation information.
- Building and maintaining a pipeline of qualified candidates to support continuous recruitment.
- Tracking and reporting recruiting statistics and maintaining our in-house recruiting system with a high level of integrity and accuracy.
- Produce KPIs and measures to track levels of recruitment, cost of hire, time to fill and source of hire.
Senior Talent Sourcing Partner
Citi Bank
01.2022 - 10.2025
- Throughout my time with Citi I made 35 placements. These placements varied from entry level all the way to senior manager/director level across the EMEA market.
- Some examples of roles I worked during my time at Citi were Fund accountant, Fund oversight analyst, Transfer agency analyst, Credit manager, Capital Markets manager, PMO manager, corporate actions analyst, financial analyst.
- Deliver end-to-end support in the hiring of external talent into the organisation.
- Requisition management at each stage of the process giving internal stakeholders and candidates daily and weekly updates.
- Manage day-to-day relationships with all internal stakeholders involved in the requisition to make sure the best hiring outcome and consistent global approach.
- Close partnership with the wider global functions team to share best practice ideas and candidate profiles.
- Trouble-shoot and find solutions to ensure high levels of candidate and hiring manager experience.
- Execute executive hiring processes in conjunction with the appropriate channels ensuring compliance with Citi’s executive hiring standards.
- Ensure all hiring policies and procedures are adhered to and that 'best practice' recruitment guidelines are administered throughout the recruitment process.
- Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
- Ensure 100% process adherence to all sourcing process and make real time system updates in Workday and requisition tracker. Including intake forms, screening notes and market insight reports.
- Participate in projects and change management activity to gain wider exposure to the business and share new ideas.
Recruitment Consultant
HRC Recruitment
01.2019 - 12.2022
- Work closely with my clients to identify, select and recruit candidates for live vacancies.
- By placing good caliber candidates within the clients organisation I created strong working relationships and gained their trust by always delivering what was set out in initial briefing.
- The other side of my role entails working with individuals to find and gain appropriate employment.
- Working one on one with each candidate to find the correct position that is suited to their skill set, experience and expectations.
- Organisation and time management is key to running a successful recruitment desk, keeping on top of all live roles and constantly communicating with clients and candidates on the process.
- Constantly building new client relationships, generating a pipeline of jobs and organising visits to see clients as well as lunches and inviting to events.
- While working the Accountancy and Finance temp desk at my peak had 30 temps out at one time with an hourly pay rate ranging from £12.50-£43 per hour.
- When I moved to working on a perm Financial Services desk, I was averaging £15k per month giving me an average annual billing of £180,000.
- Ensured timely closure of open positions by proactively coordinating between clients and candidates throughout the recruitment process.
- Identified potential candidates for client requirements through active sourcing methods.
- Formulated effective job descriptions for various roles across industries.
- Attended regular meetings with team leads to discuss progress against targets and devise strategies for improvement if needed.
- Conducted pre-interview screening calls to assess candidate suitability and interest.
- Tailored CVs of registered candidates according to specific job requirements before sending them over to clients.
- Coordinated interview schedules between candidates and clients, ensuring seamless communication.
- Collaborated closely with other consultants within the agency for meeting larger client demands.
- Offered guidance around interview preparation techniques to registered candidates, enhancing their chances of success.
- Assisted in negotiating employment terms between successful candidates and clients, ensuring a win-win situation.
Personal Trainer
Self Employed
01.2017 - 12.2019
- I work closely with my clients on a weekly basis to achieve their desired goals, through creating personalised training and nutrition plans.
- Time management is key to running a successful business and is a skill I have worked hard on making sure my time is used most efficiently.
- Organisation, not only just my time, but in all aspects when it comes to running your own business. I keep track of all my clients progress on a weekly basis and do weekly financial reports to track my income and expenditure.
- At the end of every week, I plan marketing and social media strategies for the following week, to create new business opportunities.
Store Manager and Brand Ambassador
Lorna Jane
01.2016 - 12.2017
Assistant Manager
Sweaty Betty
01.2014 - 12.2016
Visual Merchandising Supervisor
Jack Wills
01.2010 - 12.2014
Education
Level 2 Exercise to music - Fitness Instructor, Metafit Training Qualification, Level 3 Personal Training, Level 3 Advanced Personal Training
YMCA
United Kingdom 01.2013 - 01.2017
BA (Hons) - Fashion Marketing
Glasgow Caledonian University
Glasgow 01.2007 - 01.2010
Kelvinside Academy -
Kelvinside Academy
Glasgow 01.2001 - 01.2007
Skills
- Resilience in high-pressure situations
- Adaptability to market shifts
- Organisational awareness
- Regulatory compliance knowledge
- Performance tracking
- Commercial strategy
- Change implementation
Accomplishments
- Have previously been successful in reducing the time-to-hire by 50% by implementing streamlined recruitment processes and utilizing AI-powered applicant tracking systems
- When working collaboratively with stakeholders and hiring managers to improve job descriptions, this led to a 25% increase in candidate applications
- At Citi I successfully headhunted and placed 35 passive candidates and quarterly I was in the top 5 in the sourcing team for the number of placements
- Led initiatives that improved diverse representation in hiring, including a 50% increase in female leadership hires
- Successfully lead the recruitment process for several executive search roles including: - Business Unit Manager in London, PMO Manager in Belfast, Global Project Lead in Dublin, Data Management Lead Analyst in London
- Extensive experience and knowledge of recruitment tools, such as PowerBI, Plum, Gallup, star interview and case studies
- Excellent stakeholder management skills and a real ability to attract and engage with clients and candidates alike
- Strong multi-tasking and project management skills
Timeline
Recruitment Business Partner
FNZ
02.2023 - 04.2025
Senior Talent Sourcing Partner
Citi Bank
01.2022 - 10.2025
Recruitment Consultant
HRC Recruitment
01.2019 - 12.2022
Personal Trainer
Self Employed
01.2017 - 12.2019
Store Manager and Brand Ambassador
Lorna Jane
01.2016 - 12.2017
Assistant Manager
Sweaty Betty
01.2014 - 12.2016
Level 2 Exercise to music - Fitness Instructor, Metafit Training Qualification, Level 3 Personal Training, Level 3 Advanced Personal Training
YMCA
01.2013 - 01.2017
Visual Merchandising Supervisor
Jack Wills
01.2010 - 12.2014
BA (Hons) - Fashion Marketing
Glasgow Caledonian University
01.2007 - 01.2010
Kelvinside Academy -
Kelvinside Academy
01.2001 - 01.2007
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