Summary
Overview
Work history
Education
Skills
Timeline
Barista
Lorna  Richardson

Lorna Richardson

Rushden,Northamptonshire

Summary

A proactive, hardworking, dedicated Police Officer, whose priority it is to keep the public safe and help to protect the most vulnerable members of the community.


Always seeking ways to go above and beyond my job role to make a lasting impact on other departments and building public trust and confidence.


Demonstrating exceptional integrity, leadership and problem-solving abilities and looking to transfer and utilize these adaptable skills to a new positions with room for career development.



Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work history

Police Officer

Bedfordshire Police
Luton, Bedfordshire
01.2017 - Current
  • Proactive Police Constable working on a Guns & Gangs Team in pursuing, identifying and enforcing on those involved in Firearms, drugs and gang related activity within established and emerging gangs and organized crime groups in the county of Bedfordshire
  • To identify, protect and safeguard children and vulnerable adults at risk of being exploited and groomed by gangs
  • Tackling County Lines, by gathering intelligence, evidence and assisting in enforcement to seek and arrest those involved in the drug trafficking
  • To protect the public from gang related activity by maintaining strong relationships with the local community.
  • A qualified Drug Expert Witness, giving oral and written reports for court, to offer knowledge and opinion in the field of drug investigations
  • Offering training, support and guidance around the drug supply model to other Police officers/ police staff and partner agencies.
  • To maintain strong partnership links with relevant drug related organizations including healthcare professionals, local council and housing associations and social care practitioners
  • Conducting drug investigations from initial arrest to court proceedings
  • Responding to 999 emergency calls, employing 6 years of experience to secure optimal resolutions in line with force regulations
  • Diffusing potentially volatile situations by employing proven de-escalation and conflict management techniques
  • Aiding investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies
  • Handling sensitive information and intelligence

Housing Options and Advice Worker

Corby Borough Council
Corby, Northamptonshire
01.2016 - 01.2017
  • Investigated claims of homelessness in line with the local housing act
  • Provided tenancy and homeless advice to tenants and private landlords
  • Used a variety of preventative measures in order to prevent homeless
  • Facilitated in locating supported accommodation for those feeling domestic abuse
  • Assisted service users in obtaining adaptations required within their homes
  • Managed a caseload of homelessness applications enquiries/complaints from service users
  • Liaised with local councillors and other departments and external organizations
  • Undertook housing/support/financial need assessments for all homeless/potentially homeless applications
  • Worked closely with temporary accommodation providers and local charities to assist those at risk of becoming homelessness
  • Provided an on call, out of hours service for those threatened with homelessness outside of council hours, facilitating housing those who required emergency accommodation through partnership organizations such as the Police and Social Care
  • Managing emergency accommodation for the communities effected by environmental disasters.

Housing Support Worker

Bromford Housing Group
Wellingborough, Northamptonshire
07.2011 - 01.2016
  • Provided advice and support to those in supported and independent accommodation
  • Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.
  • Provided advice and guidance, aiding service user progress towards independent living
  • Managed a large caseload of clients covering varied needs, including mental health, homeless and alcohol misuse issues
  • Developed and implemented target client support plans, carrying out thorough risk assessments in line with organizational requirements
  • Ensured service users felt confident in effective budgeting and rent payment through personalized support plans
  • Applied to local charities on behalf of the service user to help low income families with the cost of white goods

Mortgage Advisor

Nationwide Building Society
Northampton, Northamptonshire
09.2011 - 09.2012
  • Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates
  • Generated leads through sales presentations and cold calling to build new business, increasing sales revenue
  • Provided exceptional level of customer service at all stages of mortgage loan process
  • Adhered to all compliance guidelines for retail mortgage lending.
  • Provided additional advice and guidance on buildings cover and life insurance
  • Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings
  • Consistently exceeded monthly sales targets using exceptional negotiation skills

Education

A-Levels -

The Ferrers Specialist Arts College
Rushden, Hertfordshire
09.2006 - 06.2008

Skills

  • Law enforcement
  • Response policing
  • Drug Expert Witness
  • Early intervention
  • Drugs strategies and prevention
  • Knife & Firearm prevention
  • Child & Adult safeguarding
  • Criminal investigating
  • Report writing
  • Intelligence analysis

Timeline

Police Officer

Bedfordshire Police
01.2017 - Current

Housing Options and Advice Worker

Corby Borough Council
01.2016 - 01.2017

Mortgage Advisor

Nationwide Building Society
09.2011 - 09.2012

Housing Support Worker

Bromford Housing Group
07.2011 - 01.2016

A-Levels -

The Ferrers Specialist Arts College
09.2006 - 06.2008
Lorna Richardson