Lorna Holsman
Faversham,Kent
Summary
Detail-oriented professional with expertise in Earnie IQ, QuickBooks Online, and the Microsoft Office Suite, including advanced spreadsheet management and presentation software skills. Demonstrates a strong ability to streamline processes and enhance productivity through effective use of technology. Committed to leveraging technical proficiency to support organisational goals and drive operational efficiency.
Overview
23
23
years of professional experience
4041
4041
years of post-secondary education
Work history
Senior Payroll Officer
Avante Care and Support
Faversham, Kent
08.2022 - 07.2025
- Assist training and motivating Payroll Officers to enhance service efficiency and effectiveness.
- Supported Assistant Payroll Manager and Payroll Manager with project tasks as required.
- Resolved complex pay queries by liaising with relevant staff for clarification.
- Reconciled Payroll Liability accounts monthly, investigating any discrepancies.
- Prepared, reconciled, and submitted pensions information to Avante's pension providers.
- Deputed for Assistant Payroll Manager during periods of annual leave and sickness.
- Assisted with Payroll Audits across departments to ensure compliance.
Payroll Technician
Avante Care and Support
02.2016 - Current
- Verified and entered starter and leaver details into HR and payroll systems.
- Calculated and entered statutory and occupational payments accurately.
- Ensured correct entry and calculation of 3rd party deductions as required.
- Collated and forwarded 3rd party deductions to appropriate bodies, addressing any queries.
- Investigated anomalies in pension deductions before uploading information to pension provider.
- Completed administration forms, letters, and other correspondence as necessary.
- Processed payroll efficiently, producing relevant reports for review.
- Created Bacs file for submission in accordance with established procedures.
Finance and Payroll Assistant
Vanilla Umbrella
12.2015 - 01.2016
- Calculated payroll for temporary workers based on timesheet data to minimise National Insurance liability.
- Processed weekly and monthly payroll for staff promptly.
- Conducted bank reconciliations to ensure financial accuracy.
- Managed purchase and sales ledgers to maintain comprehensive records.
- Maintained accurate employee records throughout employment lifecycle.
- Processed onboarding and offboarding for new and departing employees.
- Liaised with employees and clients to address payroll queries effectively.
Hr Administrator
Bouygues Energies and Services
01.2012 - 11.2015
- Drafted all employment contracts and correspondence, ensuring accuracy and professional presentation.
- Managed effective and timely administration of recruitment processes, arranging interviews for grade 3 candidates.
- Executed secretarial and administrative tasks within Human Resources Department.
- Maintained and monitored Human Resources Administration systems, ensuring effective data storage.
- Answered queries professionally via telephone and in person, taking messages for Human Resources Manager.
- Compiled statistical information promptly as directed, contributing to departmental reporting.
HR & Payroll Administrator
ICEL Group Ltd
04.2010 - 11.2015
- Supported Senior HR Manager by managing essential administrative and payroll functions.
- Completed documentation for new starters, terminations, and status changes accurately.
- Entered details into internal HR system in a timely manner.
- Compiled payroll information weekly and monthly, verifying reports before distributing payslips.
- Ensured accuracy of expense claims prior to submission.
- Administered employee benefits, including pension schemes and private medical insurance.
- Maintained personnel files and produced spreadsheets for salary reviews and bonus payments.
- Handled CRB administration and monitoring alongside additional switchboard support.
Office Manager
SouthEast Windowcare
01.2010 - 03.2010
- Processed monthly payroll and directors' payroll using 121Pay; recorded data in Kashflow accounting system.
- Filed PAYE returns with HMRC to ensure compliance.
- Input sales and purchase invoices into Kashflow, reconciling bank statements for accuracy.
- Completed and submitted VAT returns punctually to avoid penalties.
- Prepared and submitted financial accounts to Accountant for review.
- Acted as primary contact for new and existing customers, directing inquiries appropriately.
- Invoiced customers and pursued outstanding payments to improve cash flow.
Business and Control Support Assistant
Capita Business Services
06.2002 - 12.2009
- Processed daily payroll reports, ensuring accuracy through checking, balancing, and distribution.
- Assisted in timely submission of PAYE returns to relevant authorities.
- Executed deductions for Court Orders and Union payments, ensuring prompt processing.
- Managed cheques, invoices, and documents according to established procedures to meet quality standards.
- Facilitated issuance of manual cheques and BACS payments while updating Salaries Ledger system.
- Collated data for Teachers' Pensions and Prudential Assurance Company Ltd for superannuation contributions.
- Reconciled Revenue Balance sheet accounts related to payroll functions.
- Compiled payroll statistics for performance comparison across teams and organisations.
Education
CIPP Foundation Degree - Payroll management
CIPP
University of WarwickCIPP Advanced Payroll Practitioner - Advanced Payroll Practices
CIPP
University of WarwickNVQ 3 - Payroll Administration
Payroll administration
Work basedSkills
- Earnie Iris
- Workforce
- Caresys
- QuickBooks Online (Subcontractor for an Accountancy Firm)
- Microsoft Office Suite
- Spreadsheet management
- Presentation software
References
References available upon request.
Timeline
Senior Payroll Officer
Avante Care and Support
08.2022 - 07.2025
Payroll Technician
Avante Care and Support
02.2016 - Current
Finance and Payroll Assistant
Vanilla Umbrella
12.2015 - 01.2016
Hr Administrator
Bouygues Energies and Services
01.2012 - 11.2015
HR & Payroll Administrator
ICEL Group Ltd
04.2010 - 11.2015
Office Manager
SouthEast Windowcare
01.2010 - 03.2010
Business and Control Support Assistant
Capita Business Services
06.2002 - 12.2009
CIPP Foundation Degree - Payroll management
CIPP
CIPP Advanced Payroll Practitioner - Advanced Payroll Practices
CIPP
NVQ 3 - Payroll Administration
Payroll administration
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