Lorna Dal Moro
Portsmouth,Hampshire
Summary
Experienced payroll manager with a strong background in compliance auditing and strategic planning across diverse industries. Proven ability to optimize processes, implement systems, and ensure accurate financial reporting while adhering to legal standards. Demonstrated success in leading teams and managing complex payroll operations, contributing to business development initiatives. Committed to fostering employee relations and driving continuous improvement in organizational practices.
Overview
36
36
years of professional experience
6011
6011
years of post-secondary education
Work History
Owner
Fresh Laundry Athlone Park
Durban, South Africa
10.2022 - 06.2025
- Sold the business due to immigration
Payroll Manager
RCL Foods
Durban, South Africa
05.2021 - 07.2022
- Implement payroll administration and control policies.
- Drive adherence to payroll procedures.
- Conduct an annual cost analysis of the organisational structure.
- Coordinate and manage the entire payroll function to ensure processing deadlines and control requirements are being met.
- Manage and supervise direct reports within the S & M Payroll Team.
- Manage the calculation and payment of termination payments (resignation/retirement/redundancy).
- Manage the payment and reconciliation of bonuses.
- Manage the calculation, payment and reconciliation of payroll tax.
- Manage the administration, calculation, payment and reconciliation of all superannuation contributions and third-party payments.
- Liaise with management and staff regarding all pay enquiries.
- Manage the preparation and reconciliation of monthly general ledger payroll journals.
- Manage the preparation and reconciliation of payment summaries.
- Drive the development and update of payroll reference manual for managers.
- Oversee system upgrades.
- Establish and manage the payroll records management system, including archiving and filing.
- Liaise with the relevant HR components regarding appointments, terminations, remuneration, conditions of service and other relevant matters.
- Coordinate workers compensation payments.
- Establish a system for checking and auditing all payrolls to assure compliance with policy and legislation.
- Manage projects as required to drive continual improvement and standardisation of payroll operations and systems.
- Appoint paymasters in writing.
- Oversee the maintenance and update of pay points.
- Manage the printing, distribution and collection of payrolls and payslips.
- Oversee the safeguarding and preservation of payrolls in accordance with legal requirements.
- Provide detailed and precise reports to illustrate payroll-related trends, predictions and relevant strategies.
- Provide forecasting inputs.
- Analyse and interpret key payroll data on a monthly basis.
- Analyse management information on a daily basis to ensure targets are being met.
- Provide reports and information in support of internal reporting requirements (e.g. annual leave and company reporting).
- Prepare ad hoc reports as required.
- Provide specialist payroll advice and guidance to management, as required.
- Manage the integrity of the SAP HCM system ensuring implementation of upgrades, patches and notes.
- Ensure necessary UAT is completed and signed off.
- Ensure that all ITGC requirements are meet.
- Oversee and monitor system security.
- Contribute to the development and execution of HR technology strategies.
- Lead and develop staff within the context of the Labour Relations Act, Employment Equity Act, Basic Conditions of Employment Act and the Skills Development Act.
- Monitor staff performance and provide regular feedback.
- Manage staff activities, ensuring service levels are met and protocols are adhered to.
- Coach and support staff where necessary to achieve targets.
- Manage staff leave and general time management issues in line with organisational deliverables and standards.
- Manage and deliver on succession plans to enable the development of a future generation.
National Payroll Manager
Bidvest International Logistics
Durban, South Africa
07.2018 - 04.2021
- Manage the day-to-day work of the payroll service to ensure the effectiveness and efficiency.
- End to end processing of Head Office Payroll, and two separate legal entities.
- Ensure the processing of new hires, temporary workers, transfers, promotions and terminations is accurate and timely.
- Reconciliation of the Group monthly payroll.
- Download of bank files for electronic payment for the Group.
- Preparation, and reconciliation of monthly General Ledger.
- Create and download general ledger for Finance Department.
- Identify system inefficiencies, internal control weaknesses, and provide guidance and best practice.
- Effective management of the payroll department which includes coaching and mentoring, Employee training, strategic planning, as well as assigning and directing work.
- Providing effective team leadership and guidance in the implementation and reporting of Payroll activities.
- Payment and reconciliation of bonus payments.
- Payment and reconciliation of annual increases.
- Loading of annual medical aid rate increases.
- Mid and yearend tax reconciliation and submission of EMP501 together with printing and distribution of Employee IRP5’s.
- Monthly reconciliation and submission of EMP201.
- Printing of salary variance reports.
- Liaison with management and staff regarding all payroll enquiries.
- Manage ESS (Employee Self Service).
- Perform system upgrades.
- Develop procedures to meet new requirements to manage additional work.
- Liaise with HR staff regarding appointments, terminations, remuneration, conditions of service and other relevant matters.
- Maintain employee confidence and protect payroll operations by keeping information confidential.
- Manage and supervise direct reports to ensure timely and accurate delivery of the payroll.
- Balance all payroll accounts by resolving discrepancies and ensure payroll runs accurately on time.
- Required to check and audit payroll to ensure legislative and awards compliance.
- Audit changes to staff records to ensure adjustments to records are properly performed by payroll administrators.
- Supporting internal reporting requirements.
- Extracting annual increase reports for Management.
- Running of month end reports.
- Submission of Return of Earnings (ROE) to Workman’s Compensation (COIDA).
- Preparation of ad hoc reports as required.
- Monthly reconciliation and payment of all 3rd party payments.
- Ensuring that policies, processes, and procedures are implemented, maintained, and adhered to.
- Successful management of the SAGE VIP 300 People system.
Payroll Consultant
South African Sugar Association
Durban, South Africa
08.2017 - 10.2017
- Utilising relevant information, provide guidance and best practice to comply with legal regulatory standards and requirements.
- Identifying system inefficiencies, internal control weaknesses, and provide guidance and best practice.
- Drawing up Business requirement document for the setup of the Sage 300 People Payroll.
- User acceptance testing of all parameter definitions in the payroll system to ensure compliance with business and legal regulatory standards and requirements.
- Drawing up various financial and HR Reports.
Payroll Manager
Masscash Pty Limited
Durban, South Africa
07.2011 - 02.2017
- Successfully implement, monitor, and evaluate the Employee Remuneration and Benefits infrastructure.
- Aligning and implementing the Payroll Department strategy with the Financial Management strategy.
- Reviewing and analysing Payroll systems, benefits, and Tax procedures; implementing the necessary changes if and when required.
- Preparing and overseeing the budget for salary costs.
- Auditing process mapping including the design, implementation, and monitoring of the procedures to ensure compliance with Tax, Basic Conditions of Employment Act (BCEA), and Labour Law requirements across South Africa and Sub-Saharan Africa.
- Complying with Payroll regulations and standards at all times.
- Timeous reporting on Payroll information for Statistics SA.
- Identifying system inefficiencies, internal control weaknesses, and provide and implement effective solutions.
- Ensure the accuracy and submission of Return of Earnings (ROE) to Workman’s Compensation (COIDA).
- Reporting on statistical, demographic, and financial matters relating to legal requirements.
- Overseeing the reconciliation of Payrolls to the General Ledger and reporting on information as required by the Finance Department.
- Consulting with and updating Line Management and Employees regarding Employee benefits policy rule changes and Payroll related matters.
- Advising Executive Management of potential Payroll and Employment benefits.
- Successful management of the SAGE VIP 300 People system.
- Overseeing the preparation and submission of Tax returns for both the South African and Sub-Saharan Africa Countries.
- Defining all incentives, salary increases, and any other remuneration projects.
- Managing all Business Units leave processes to facilitate best business practice.
- Effective management of the payroll department which includes coaching and mentoring, Employee training, strategic planning, as well as assigning and directing work.
- Ensuring that policies, processes, and procedures are implemented, maintained, and adhered to.
- Providing effective team leadership and guidance in the implementation and reporting of Payroll activities.
- Supporting Business Units by resolving various problems as they arise.
- Defining the departments Key Performance Indicators (KPA’s).
- Monitoring, coaching and Conflict Management of direct reports.
- Successfully Project Manage and oversee accurate and timely capturing of new Employees on the Payroll on new acquisition.
- Clearing quality reconciliations to Control Accounts for the finalisation of the acquisition.
Remuneration and Benefits Manager
Betting World Racing and Gaming
Durban, South Africa
03.2010 - 06.2011
- Managing salaries and benefits including structuring of salaries and benefits, capturing, processing, and administration of incentives, and salary increases etc.
- Compiling Appointment Letters for permanent, weekly, and contract Employees.
- Ensuring the accuracy of leave information captured.
- Liaising with Pension Fund Administrators.
- Ensuring Payroll and Pastel General Ledger Accounts are accurately reconciled and balanced.
- Monitoring and updating the payroll system to align with legal requirements.
- Preparing and overseeing budget vs. salary costs.
- Overseeing Audit process mapping including the design, implementation, and monitoring of the procedures to ensure compliance with Tax, BCEA, and Labour Law requirements.
- Evaluating and promoting department service levels.
- Submission of Return of Earnings (ROE) to Workman’s Compensation (COIDA).
- Conducting routine Payroll Audits.
- Reporting on Payroll information for Statistics SA, the Gambling Board, as well as Remuneration surveys.
- Utilising relevant information to determine whether events or processes comply with Payroll regulations and standards.
- Ensuring that Employment Equity and Skills Development reports are submitted in consultation with the Employment Equity Officer and Human Resources Manager.
- Consulting with and updating Line Management and Employees on Employee benefits policy changes.
- Identifying system inefficiencies, internal control weaknesses, and provide and implement effective solutions.
- Reconciling, processing, and submitting Bi-annual and annual Tax returns.
Remuneration and Benefits Manager
Gold Circle Racing and Gaming
Durban, South Africa
09.2002 - 02.2010
- Monitoring and updating the payroll system to align with both corporate and legal requirements.
- Establishing and monitoring information systems to ensure accurate and timeous reporting for Employment Equity and Skills Development requirements.
- Preparing and overseeing the budget for salaries and wages costs.
- Evaluating and managing the appointment, establishment, and meeting of Retirement Fund Trustees.
- Auditing process mapping including design, implementation, and monitoring of the procedures to ensure compliance with Tax, Basic Conditions of Employment Act (BCEA), and Labour Law requirements across South Africa.
- Analysing systems of control and remove any Payroll related risks.
- Evaluating and promoting department service levels.
- Conduct routine Payroll Audits.
- Reporting on payroll information for Statistics SA, the Gambling Board, and Remuneration surveys.
- Ensuring that Employment Equity and Skills Development Reports are submitted with both the Employment Equity Officer and Human Resources Manager.
- Reconciling and reporting on Payrolls to the SAP General Ledger system to the Finance department.
- Identifying system inefficiencies, internal control weaknesses, and provide and implement effective solutions.
- Ensure the accuracy and submission of Return of Earnings (ROE) to Workman’s Compensation (WCA/COIDA).
- Consulting with and updating Line Management and Employees on changes to rules for policies relating to Employee benefits.
- Overseeing Tax yearend processes, incentives, salary increases, and any other remuneration projects.
- Assisting in the consolidation of all existing Medical Aid, Pension Schemes, and Provident funds within the Group; and creating a one Group Retirement vehicle.
- Effective management of the payroll department which includes coaching and mentoring, Employee training, strategic planning, as well as assigning and directing work.
- Guiding and leading team with regards to the implementation and reporting of Payroll activities.
- Providing first-class support to all Service Departments by providing timeous solutions and feedback to various problems.
PA/Payroll Officer
Bloxwich Industries
Durban, South Africa
08.2001 - 07.2002
Human Resource Administrator
Lion Match
Durban, South Africa
01.2000 - 07.2001
Senior Wage Clerk
Lion Match
Durban, South Africa
03.1997 - 12.1999
Senior Salary/Wage Controller
Sappi Novobord
Durban, South Africa
08.1990 - 02.1997
Administrator/Creditors and Debtors Controller
Plastix Limited
Durban, South Africa
05.1989 - 02.1990
Education
Advanced Diploma in Organisational Leadership - NQF 7
Tower Stone University
South Africa01-2015
Business Management - NQF 6
Chartered Secretaries Southern Africa (CSSA)
South Africa01-2007
Matric Level - O Levels
Eveline Girls High
Zimbabwe01-1984
Skills
- Payroll Management
- Compensation/Benefits Management
- Managing Processes
- People Management
- Data Entry Management
- Reporting Skills
- Compensation/Salary/Structure Benefits Administration
- Employment Equity Reporting
- Skills Development Reporting
- Labour Statistics Reporting
- Labour Law
- Developing Standards/Systems
- Financial and Business Acumen
- Tax Submissions
- Strategic Leadership / Management
- Problem-solving
- Critical Thinking
- Team/Employee Management
- Process Implementation / Improvement
- Budget Management
- Coaching and Mentoring
- Corporate Governance / Compliance
- Process Mapping
- Project Management
- COIDA
- MS Office Suite
- MS Outlook
- SAP Payroll
- Sage VIP 300
- Premier & Classic
- Q Data DynamiQue Payroll
- Internal & external recruitment & selection
- Induction and Orientation
- Manage Policies and Procedures
- Performance appraisals
- Training and development needs analysis
- Job Grading
Custom Section
- Participated in the Massmart Corporate University Senior Management Development Programme (SMDP) in support of equipping all Massmart leaders with the skills to become more effective at leading, coaching, mentoring and ultimately impacting on business results.
- Created an internal online leave application process which not only eliminated the risk of error when capturing leave manually, it provided precise and accurate information, transparency, visibility of employee availability, and adherence to law.
- Created an online electronic filing system solution though the implementation of DataSTOR Electronic Document Management System (EDMS), to systematically electronically store large volumes of digital confidential documents centrally.
- Spearheaded a Sage 300 People project for the business spanning across 6 separate divisions in the group which included the following: Scope, plan and prepare the business for pre and post implementation across South Africa and Sub-Saharan Africa.
- As subject matter expert, played an integral part in the entire process through knowledge sharing and forging long-term relationships with key stakeholders.
- Instrumental in the blueprint setup of the Sage 300 People Payroll and Human Resources system for the group.
- Outstanding audit track record throughout my career history.
- Continuously achieved and adhered to established pay dates despite any technical challenges.
Languages
English
Native language
English
Master or proficient
C2
Interests
- Charity Work
- Animal Care
- Swimming
- Walking
- Arts and Crafts
Timeline
Owner
Fresh Laundry Athlone Park
10.2022 - 06.2025
Payroll Manager
RCL Foods
05.2021 - 07.2022
National Payroll Manager
Bidvest International Logistics
07.2018 - 04.2021
Payroll Consultant
South African Sugar Association
08.2017 - 10.2017
Payroll Manager
Masscash Pty Limited
07.2011 - 02.2017
Remuneration and Benefits Manager
Betting World Racing and Gaming
03.2010 - 06.2011
Remuneration and Benefits Manager
Gold Circle Racing and Gaming
09.2002 - 02.2010
PA/Payroll Officer
Bloxwich Industries
08.2001 - 07.2002
Human Resource Administrator
Lion Match
01.2000 - 07.2001
Senior Wage Clerk
Lion Match
03.1997 - 12.1999
Senior Salary/Wage Controller
Sappi Novobord
08.1990 - 02.1997
Administrator/Creditors and Debtors Controller
Plastix Limited
05.1989 - 02.1990
Advanced Diploma in Organisational Leadership - NQF 7
Tower Stone University
Business Management - NQF 6
Chartered Secretaries Southern Africa (CSSA)
Matric Level - O Levels
Eveline Girls High