Lorna Blues

Maintained the beauty fixtures within Tescos beauty world including doing regular hotspot changes and range change.

• Developed and maintained courteous and effective working relationships.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Carried out day-to-day duties accurately and efficiently.
• Worked with customers to understand needs and provide excellent service.

Cleaning of lodges and pods to a consistent high standard. Also public areas.

• Restocked room supplies such as facial tissues for personal touch with every job.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.

Cleaning of hotel rooms and public areas to a consistent high standard.

• Removed bed sheets and towels from rooms.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Kept building entryway glass clean and polished for professional presentation.
• Adhered to professional house cleaning checklist.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
• Cleaned elevators, glass and planters in public areas.

Key holder opening and closing shop, opening and closing till, cash uplifts, weekly banking and general day to day operation.

• Accepted and processed cash, check and card payments.
• Input credit and debit card payments in POS system to complete purchases.
• Worked with loss prevention in monitoring shopper behavior.
• Fielded customer questions to share information about products, availability and pricing.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Assisted customers with prompt and polite support in-person and via telephone.
• Established rapport with customers using active listening and interpersonal skills.

• Managed day-to-day business operations.
• Created and monitored promotional approaches to increase sales and profit levels.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Evaluated suppliers to maintain cost controls and improve operations.