Lorenzo Freckleton

A seasoned team leader with over a decade of combined leadership experience in the British Army and corporate sales, complemented by my work as a Sales Development Representative and rugby head coach. In the Army I learned to manage people and resources under pressure, ensuring operational readiness and safety. In corporate sales I built new business pipelines and nurtured strong client relationships, consistently exceeding performance targets through strategic outreach and disciplined follow‑through. I’ve led and developed teams of varying sizes, streamlined workflows, and driven operational efficiencies. These leadership and coaching skills, alongside my ability to manage stock, budgets and schedules, train and evaluate staff, and maintain high standards of safety and customer service, align well with the day‑to‑day responsibilities of a retail store manager. I look forward to leveraging my proven track record of mentoring others and delivering results to oversee store operations, coach team members, and provide customers with an exceptional experience.

• Level 3 Diploma in Management (2022)
• Level 3 Diploma in Business Administration (2022)
• Level 3 Certificate in Customer Service (2023)
• Mental Health First Aid Certification