Lorena Harnau
London,London
Summary
Hardworking student with love for all things fashion, style and self-expression. Excited to gain foothold in industry and show potential with first professional posting.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work history
Student
London Metropolitan University
London, United Kingdom
10.2022 - Current
- Researched topics outside of class to learn additional information and ask more knowledgeable questions.
- Completed assignments, special projects and group work on time and achieved good marks.
- Collaborated with classmates on group projects to achieve shared academic goals.
- Engaged in continuous self-directed learning to expand knowledge beyond standard curriculum.
- Visited local and regional areas to deepen understanding of related topics.
- Asked intelligent questions during class discussions, contributing to group learning.
- Made substantial contributions to group projects, furthering learning and helping team complete objectives.
- Demonstrated practical understanding of lighting, special effects and photographic processes to select appropriate make-up techniques..
- Promoted excellent customer service standards in all interactions.
- Darkroom colour, B&W(film development, printing)
Freelancer Makeup Artist
UUSPAH
London
02.2021 - 01.2024
- Provided friendly client consultations to discuss trends, colour palettes and application details.
- Used diverse cosmetics to create on-trend looks, contour facial features and enhance skin tone.
- Performed full make-up applications with top brand products.
- Demonstrated practical understanding of lighting, special effects and photographic processes to select appropriate make-up techniques..
Freelancer, Makeup and cosmetics retail
Artisan
London
04.2019 - 11.2021
- Increased add-on sales using effective persuasion and negotiation techniques, growing monthly profits.
- Built positive customer relations, continuously developing loyalty and repeat business.
- Built strong and loyal client base with consistently positive feedback and word-of-mouth referrals.
- Worked with individual clients to assess needs and develop catered treatments.
- Met sales targets for retail salon products and services.
- Discussed client skin care needs and recommended featured products to align with skin type and preferences.
- Provided clients with personalised skincare recommendations to support maintenance of healthy skin.
- Performed full make-up applications
- Worked for top brands: Channel, Nars, Laura Mercier, Anastasia Beverly Hills, Stilla.
- Delivered outstanding customer care with proactive sales and listening skills.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Resolved customer complaints and answered queries about store products.
Freelancer makeup artist and skincare
JBC
London
02.2018 - 12.2019
- Kept up-to-date with industry standards, trends and techniques.
- Provided clients with personalised skincare recommendations to support maintenance of healthy skin.
- Provided friendly client consultations to discuss trends, colour palettes and application details.
- Worked with luxurious brands: Orveda, Clarins
- Personalised makeup and skincare
- Assessed skin type and facial structure to select appropriate products and application tools.
- Used diverse cosmetics to create on-trend looks, contour facial features and enhance skin tone.
Sales advisor and hostess
Gap Inc
London
01.2017 - 03.2019
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
- Delivered outstanding customer experiences through attentive care and faultless service.
- Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
- Retained customers by building rapport and delivering tailored product recommendations.
- Greeting and establishing friendlessness with customers through a positive attitude building rapport offering extra help and high standard advices
Makeup Artist
Top Shop
London
02.2017 - 11.2018
- Brand focus and active sales
- Applying makeup
- Scheduled onsite and offsite makeup appointments for clientele.
- Brightened and evened out skin tone with concealers and colour correctors, covering imperfections.
- Educated clients on proper makeup application and ways to achieve different makeup looks.
Makeup and hair artist
UniqStudios Limited
London, City of London
04.2016 - 09.2017
- Marketed hair and makeup looks using before and after pictures on social media channels.
- Professional hair and makeup for photo shootings and editorials
- Collaborated with other photographers.
- Sanitised equipment between clients to maintain clean, safe hair and beauty services.
Direct sales representative
Blue Earth, Green Solutions
Timisoara, Romania
01.2014 - 11.2016
- Creating rapport with clients
- Helping the planet and climate change with renewable, clean energy
- Offering sustainable solutions
- Being the first image, representative of the company it was my duty to convince my clients to trust our company and explain the advantages of our business.
- Utilised excellent direct sales techniques and rapport-building skills to convert warm leads into sales.
- Initiated sales leads through direct mailing and cold calling.
Logistics manager
Hartl Connect
Timisoara, Romania
01.2012 - 11.2014
- Oversaw contract negotiations with external providers, securing transport for goods and equipment.
- Monitored logistical expenses to keep operating costs low.
- Consistently met company and department objectives within budget and time constraints.
- Adjusted pick-up and delivery schedules with changing consignment volumes.
- Communicating with other logistics manager from UK and assuring that the transport of goods is successful
Hotel receptionist
Arinis
Timisoara, Romania
04.2011 - 08.2013
- Handled customer payments and updated reservations.
- Achieved 5-star reviews by delivering outstanding customer service.
- Collaborated with housekeeping and maintenance to address needs of guests.
- Verified ID and payment preference of guests.
Education
Diploma of Higher Education - Fashion photography
10.2022 -
- Focus on fashion photography: fashion editorials, fashion magazines and photographic technics
- Critical and contextual studies
- Art foundation
Bachelor in foreign languages (translations) - Faculty of Letters, History and Philology
09.2010 - 06.2014
Grammar and translations
History of religions
U.S.A and UK history and culture
Bachelor mathematics-informatics - mathematics-informatics
09.2000 - 06.2004
HNC Photography -
09.2017 - 06.2018
- Obtained photography knowledge and photographic technics
- Studio lighting
- Analytical and contextual thinking
- Street photography and portraiture
- Adobe Lightroom
- Analogue and DSLR camera, Nikon & Canon
NVQ Level 2 - makeup
03.2014 - 09.2014
Skills
- Multilingual (see bellow)
- Makeup artistry
- Communication skills
- DSLR Nikon & Canon
- Analogue (Hasselblad, Mamiya, Nikon, Canon)
- Visual and contextual content
- Editorial and commercial skills
- Creative visionary
- Strong interest in fashion photography and still life
- Capture One
- Black and white dark rooms
- Photoshop
- Critical and analytical writing
- Active and organized team player
- Adobe Premiere Pro
- Attention to detail and composition
- Keen eye for capturing moments
- Technical proficiency
- Photo retouching
- Image manipulation
- Photographic storytelling
- Adobe Premier Pro
- Product photography and editing
- Visual and contextual thinking
- Power Point
- Makeup and hairstyle
- Tidy, clean and organised
- Cash Handling
- Problem Solving
- Team work and collaboration
- Time keeping, punctuality, able to meet deadlines
- Customer service/front of the house
- Written communication
- Verbal communication (face to face, telephone)
- Able to work under pressure
- Food preparation/catering
Languages
Romanian
Native language
English
Advanced
C1
French
Advanced
C1
Italian
Advanced
C1
spanish
Beginner
A1
Timeline
Student - London Metropolitan University
10.2022 - Current
London Metropolitan University - Diploma of Higher Education, Fashion photography
10.2022 -
Freelancer Makeup Artist - UUSPAH
02.2021 - 01.2024
Freelancer, Makeup and cosmetics retail - Artisan
04.2019 - 11.2021
Freelancer makeup artist and skincare - JBC
02.2018 - 12.2019
Walsall College - HNC Photography,
09.2017 - 06.2018
Makeup Artist - Top Shop
02.2017 - 11.2018
Sales advisor and hostess - Gap Inc
01.2017 - 03.2019
Makeup and hair artist - UniqStudios Limited
04.2016 - 09.2017
Fundatia Henri Coanda - NVQ Level 2, makeup
03.2014 - 09.2014
Direct sales representative - Blue Earth, Green Solutions
01.2014 - 11.2016
Logistics manager - Hartl Connect
01.2012 - 11.2014
Hotel receptionist - Arinis
04.2011 - 08.2013
West University Timisoara (UVT), Romania - Bachelor in foreign languages (translations), Faculty of Letters, History and Philology
09.2010 - 06.2014
Traian College - Bachelor mathematics-informatics, mathematics-informatics
09.2000 - 06.2004