Loran McMurchie
Ipswich,Suffolk
Summary
Driven assurance professional with multiple years’ experience across compliance and internal audit within the insurance and investment industry. Known for strong stakeholder relationships, continuous communication, and a detailed, thoughtful approach that supports fast, constructive agreement on audit outcomes. Experienced in both agile and waterfall project environments, with a strong background in FCA regulation. Committed to ongoing professional development and currently progressing toward the CIA qualification.
Overview
7
7
years of professional experience
Work History
Senior Compliance Monitoring Officer
Willis Towers Watson
Ipswich, Suffolk
01.2026 - Current
- Independently led a Consumer Duty monitoring review, assessing evidence of customer outcomes, identifying control gaps, and presenting findings to senior stakeholders.
- Contributed to the first risk assessment and provided advice to support the transition to a global monitoring plan.
- Project Manager for enhancing a key financial crime process, reducing manual intervention, and designing automated controls wit the help of AI.
- Delivered assurance over governance, MI, and control effectiveness across multiple business areas.
Compliance Analyst
Willis Towers Watson
Ipswich, Suffolk
09.2024 - 12.2025
- Streamlined monitoring reports from 24 pages to 2 pages, improving clarity and senior stakeholder engagement.
- Conducted thematic reviews on Anti‑Bribery & Corruption (GEH, Sponsorships) and Financial Promotions producing clear reports and recommendations.
- Coached teams daily on risk assessment and control requirements.
- Led a project to enhance mandatory compliance training, reducing cost by £1m while improving governance.
Compliance and Data Protection Officer
Lexham Insurance
Diss, Norfolk
02.2024 - 08.2024
- Identified non-compliant call scripts, vulnerable customer processes, and customer journeys, and successfully persuaded the board to implement FCA-aligned redesigns that strengthened customer outcomes and reduced regulatory risk.
- Completed board-requested assurance reviews on data protection, complaints, and conflicts of interest.
Senior Internal Auditor
AON
London
07.2022 - 01.2024
- Led and delivered end-to-end audits across investment, wealth, and insurance business areas, including planning, walkthroughs, control testing, reporting, and issue tracking.
- Mentored junior auditors, providing guidance on audit methodologies, professional conduct, and career development.
- Performed data analytics to identify control weaknesses and anomalies across key systems, and processes.
- Assessed governance frameworks, committee effectiveness, MI quality, and escalation routes.
- Completed change management, user access, product governance, and regulatory compliance audits.
- Presented findings to senior stakeholders, including C-suite, and influenced remediation actions.
Internal Auditor
AXA UK
Ipswich, Suffolk
09.2019 - 06.2022
- Planned, executed, and reported on individual audits for insurance and investment entities within given timeframes and at a high quality.
- Identified control gaps through detailed analysis and suggested methods of improvement.
- Identified regulatory gaps, including MIFID II.
- Completed audits across underwriting, claims, complaints (DISP), product governance, financial promotions, MIFID II regulatory compliance, and governance frameworks.
- Presented oral and written findings to management, recommending corrective actions and operational improvements.
- Evaluated the adequacy and effectiveness of internal controls.
- Reviewed corrective actions taken by senior management to fulfill action plans.
Education
BTEC L3 Extended Diploma in Business -
Suffolk One
01-2014
GCSE -
Hadleigh High School
01-2011
Skills
- Stakeholder relationship management
- Proactive communication
- Data analysis and insights
- Internal audit planning
- Risk assessment and control
- Governance and regulatory compliance
Accomplishments
- Multiple Aon Stars awarded for excellence in regulatory project reviews.
- Extra Mile Award for delivering a complex audit to a high standard.
References
References are available upon request.
Timeline
Senior Compliance Monitoring Officer
Willis Towers Watson
01.2026 - Current
Compliance Analyst
Willis Towers Watson
09.2024 - 12.2025
Compliance and Data Protection Officer
Lexham Insurance
02.2024 - 08.2024
Senior Internal Auditor
AON
07.2022 - 01.2024
Internal Auditor
AXA UK
09.2019 - 06.2022
BTEC L3 Extended Diploma in Business -
Suffolk One
GCSE -
Hadleigh High School