Lola Kathleen Palk

In my role as a dedicated Personal Assistant/Secretary at Leaman Mattei Limited, I supported the executive team and managed a team of six accountants. My multifaceted responsibilities included:

• Supervised a team of six accountants, ensuring their productivity and professional development.
• Ensured compliance with company policies and maintained accurate records.
• Managed invoicing and billing, tracking client payments.
• Prepared Work-in-Progress (WIP) reports to monitor project and financial progress.
• Coordinated executive team travel and accommodations.
• Provided Personal Assistant (PA) support for Tej Lavani and his companies.
• Conducted secretarial tasks, including correspondence and email management.
• Efficiently managed the diaries of three directors, optimizing their schedules.
• Organized monthly team events and lunches to boost morale and promote collaboration.

Achievements

• Implemented WIP reports, leading to a 25% improvement in project and financial progress tracking.
• Achieved 100% compliance with company policies and regulatory requirements, maintaining impeccable records.
• Increased billing efficiency by 15%, resulting in a more timely and accurate invoicing process.

Qualifications

During my tenure at Leaman Mattei Limited, I also completed an Anti-money laundering (AML) and financial crime certificate, further enhancing my qualifications and skills.

As an Executive Office Support Specialist at VPA London, my role revolved around providing dedicated personal assistance to the senior executives within the recruitment industry. During my tenure, I undertook various responsibilities such as:

• Managed complex calendars and scheduling for senior executives, coordinating meetings and interviews with candidates and clients.
• Handled email correspondence, drafted professional communications, and maintained a high level of confidentiality.
• Contributed to general office operations, including supply management in the recruitment industry.
• Demonstrated strong communication skills and professionalism while maintaining confidentiality.

Achievements

• Streamlined calendar management, reducing scheduling conflicts by 30%.
• Achieved a 15% reduction in travel expenses while maintaining executive comfort and convenience.
• Maintained a 95% client satisfaction rating and received positive feedback from clients.

As an Associate Recruitment Consultant working for a large recruitment firm. Recruiting as a niche market specialist within the Construction industry throughout the whole of the Midwest.

• Partnered with clients in the construction/commercial industry to identify their staffing needs and develop effective recruitment strategies.
• Conducted candidate searches using a variety of tools and resources, including job boards, social media, and system searching.
• Built and maintained relationships with clients and candidates to ensure ongoing satisfaction and success.

Achievements

• Generated £75,000 in permanent placements within 6 months
• Maintained a client satisfaction rate of over 90% through regular check-ins and proactive communication.
• Consistently met and exceeded monthly recruitment targets, resulting in a 20% increase in revenue for the company.