Lola Mclellan
Nutfield,Surrey
Summary
Accomplished GCSE student, pursuing the study of health and social care, eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things. I have work experience from July 2022 in my local library where I assisted customers when they were in need, and showed communication skills, as well as being helpful in all aspects. I helped with putting books away, helping customers, especially the elderly, when they needed assistance in scanning their books with the technology, took part in activities with children etc. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
Work history
Library assistant
Oxted librarians
Oxted, Surrey
2022.07 - 2024.08
- Checked in and out books and scanned library cards.
- Assisted customers in locating specific books to address needs.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Sourced new books and equipment for library with thorough research.
- Sorted and arranged books by category in shelves.
- Helped customers to successfully use library computers and equipment.
- Facilitated library events and workshops, fostering community engagement and learning.
- Collected and processed fines on overdue library materials.
- Arranged campaigns and programmes for children, encouraging wider reading and literacy.
- Placed books on proper shelves following classification system when returning to circulation.
- Organised book clubs and community events with strong planning skills.
Education
GCSEs - Maths, English lit&Lang, Combined science, Geography, Food tech, Health and social care, Child devel
09/2018 - 06/2023
- Completed GCSE'S Qualification
- Earned gold award for health and social care in yr11
- Member of netball club
- Continuing education courses in health and social care, as well as psychology and criminology at college
Skills
- Communication skills
- Social media marketing
- Leadership
- Problem-solving
- Time management
- Hardworking
- Punctual
- Helpful
- Knowledge of computer software
- Customer-focused
Languages
English
Fluent
Timeline
Library assistant - Oxted librarians
2022.07 - 2024.08
Oxted school - GCSEs, Maths, English lit&Lang, Combined science, Geography, Food tech, Health and social care, Child devel
09/2018 - 06/2023