Lola Barrett
Brighton,Brighton and Hove
Summary
Environment to drive impactful solutions and continuous improvement.
Organised, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Waitress
Pizzaluxe
Manchester
01.2025 - 02.2026
- Delivered high-quality service in a fast-paced environment.
- Improved customer satisfaction by providing efficient and friendly service.
- Collaborated with kitchen staff to ensure order accuracy.
- Enhanced guest satisfaction through attentive and prompt service.
- Within this role I became bar and coffee trained.
Bartender
Mitchel's & Butlers
Brighton, Brighton and Hove
05.2025 - 01.2026
- Demonstrated knowledge of drink recipes for improved customer experience.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Recommended drinks to customers, increasing overall sales.
Waitress/ Supervisor
Franco Manca
Hove, Brighton and Hove
08.2022 - 12.2024
- I supervised a team, including organising roles effectively and ensuring my team were always comfortable.
- I made sure that all complaints were dealt with effectively and all parties were satisfied with the resolution.
- I managed relationships with suppliers, ensuring service levels were continually met.
- I managed communication between the kitchen and front of house to avoid miscommunication and have a smooth-running service.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
Admin Assistant
Alliance Moving Service
Storrington, West Sussex
05.2021 - 09.2022
- I assessed and managed incoming and outgoing calls whilst recording the information I received.
- I worked with an Edexcel document to input client data to ensure a smooth-running operation.
- I ensured enquires were directed to the correct personal.
Education
Bachelor's degree - Criminology and Sociology with Quantitative Data
Manchester Metropolitan University
Manchester 09.2024 - 06.2027
A Level - Sociology, Criminology and Business
Brighton, Hove & Sussex Sixth Form College
Brighton, Brighton and Hove 09.2021 - 06.2023
GCSEs - English, Maths, History, Science, Photography, Business and French
Hove Park Secondary School
Hove, Brighton and Hove 09.2016 - 06.2021
Skills
- Tech Knowledge: I have advanced knowledge of using SPSS throughout my QDA module
- Great problem-solving skills: I worked in a customer-facing role in which I dealt with client issues and worked to identify solutions daily
- Critical Thinking: my degree requires a high level of critical thinking including researching, analysing data and making recommendations
Timeline
Bartender
Mitchel's & Butlers
05.2025 - 01.2026
Waitress
Pizzaluxe
01.2025 - 02.2026
Bachelor's degree - Criminology and Sociology with Quantitative Data
Manchester Metropolitan University
09.2024 - 06.2027
Waitress/ Supervisor
Franco Manca
08.2022 - 12.2024
A Level - Sociology, Criminology and Business
Brighton, Hove & Sussex Sixth Form College
09.2021 - 06.2023
Admin Assistant
Alliance Moving Service
05.2021 - 09.2022
GCSEs - English, Maths, History, Science, Photography, Business and French
Hove Park Secondary School
09.2016 - 06.2021