Summary
Overview
Work history
Education
Skills
Certification
Affiliations
SELECTED ACHIEVEMENTS
Timeline
Generic

LOLA AINA

London

Summary

Strategic Business Controls and Governance professional with nine years' experience in operational improvement and business transformation. Led cross-functional initiatives that enhanced financial controls, optimised business processes, and provided strategic insights for executive decision-making. Holds an MSc in Project Management and possesses expertise in governance, business analysis, and performance reporting, driving efficiency and organisational transformation through data-driven decision-making.

Overview

1
1
Certification
11
11
years of professional experience

Work history

Strategic Business Controls & Policy Officer

City of London Corporation
London
2023.12 - 2026.07
  • Managed governance and financial controls for contracts valued at £23 million, ensuring compliance and financial integrity.
  • Led strategic governance, financial controls and business improvement initiatives for Parking Services, collaborating with senior leadership to enhance operational efficiency and service performance.
  • Led financial forecasting and performance reporting to inform strategic planning for senior leadership.
  • Act as the primary liaison between Parking Services and Chamberlain's Department to strengthen reconciliation processes and improve financial integrity.
  • Deliver business intelligence reporting supporting evidence-based decision making.
  • Analyse operational data to identify trends, business risks and opportunities for service improvement.
  • Drive continuous improvement initiatives through process reviews, quality assurance and operational analysis.
  • Support cross-functional transport and public realm projects ensuring governance and policy compliance.
  • Collaborated with senior stakeholders across departments to implement service enhancements, achieving cross-functional alignment.
  • Produced annual reports, executive briefings and strategic recommendations to guide decision-making.
  • Key Achievements:

Support Services Officer

City of London Corporation
London
2022.12 - 2023.11
  • Managed over 20 purchase orders, invoicing and procurement activities per day in compliance with financial regulations.
  • Supported financial operations and procurement, ensuring compliance with governance and corporate administration within complex public sector environment.
  • Supported financial monitoring and budget reporting using CBIS.
  • Delivered operational support to senior management through comprehensive reporting and strategic technical advice.
  • Coordinated risk management and facilities management, enhancing corporate administration processes.
  • Produced accurate meeting minutes and executive documentation.
  • Key Achievements:

Debt Recovery Officer

London Borough of Tower Hamlets
London
2022.02 - 2022.11
  • Coordinated end-to-end debt recovery processes, meeting all statutory deadlines and enhancing operational efficiency.
  • Managed statutory debt recovery activities, ensuring compliance with legislation and maintaining high standards of customer service.
  • Ensured legislative compliance throughout enforcement processes.
  • Prepared legal documentation for Penalty Charge Notices, supporting successful enforcement outcomes.
  • Delivered high-quality customer service across multiple communication channels.
  • Worked effectively within a fast-paced operational environment.
  • Key Achievements:

Student Ambassador

University of East London (Adecco)
London
2019.01 - 2021.01

Accounting Officer (Part-time)

Glosic Network Ltd
2019.06 - 2020.05

Administrative Officer / Accountant

Atlas Copco Ltd
2016.01 - 2019.01

Education

MSc - Project Management

University of Westminster
London, UK

BSc - Accounting

Kwara State University
Nigeria

Skills

  • Requirements Engineering: Elicitation, Management, & Traceability Business
  • Financial & Commercial Governance: Forecasting, Risk Mitigation, & Contract Management Business Intelligence (BI): Data Analytics, Reporting, & Dashboard Design
  • Process Improvement (BPI): "As-Is" / "To-Be" Modeling & Process Mapping
  • Agile & Hybrid Project Delivery: Scrum, Kanban, Jira, & Confluence
  • Collaboration & Project Management: Jira, Confluence, MS Project, SharePoint, MS Teams
  • Data Analytics & Reporting: Power BI, Advanced Excel (Financial Modelling, Pivot Tables)
  • Enterprise & Financial Systems: SAP ERP, Oracle, Sage, CBIS, TARANTO
  • Regulatory compliance
  • Stakeholder Management: Workshop Facilitation & Cross-Functional Collaboration

Certification

Agile Project Management Foundation

Affiliations

  • Association for Project Management (APM)
  • Associate CIPD

SELECTED ACHIEVEMENTS

  • Managed governance and financial controls across a £23 million operational portfolio.
  • Delivered financial forecasting supporting strategic business planning.
  • Led cross-department stakeholder engagement across operational improvement initiatives.
  • Produced executive reports informing senior leadership decision-making.
  • Supported transformation initiatives through business intelligence and process improvement.
  • Developed strong expertise in governance, policy implementation and operational risk management

Timeline

Strategic Business Controls & Policy Officer

City of London Corporation
2023.12 - 2026.07

Support Services Officer

City of London Corporation
2022.12 - 2023.11

Debt Recovery Officer

London Borough of Tower Hamlets
2022.02 - 2022.11

Accounting Officer (Part-time)

Glosic Network Ltd
2019.06 - 2020.05

Student Ambassador

University of East London (Adecco)
2019.01 - 2021.01

Administrative Officer / Accountant

Atlas Copco Ltd
2016.01 - 2019.01

BSc - Accounting

Kwara State University

MSc - Project Management

University of Westminster
LOLA AINA