'Lola Abraham
Sr Splunk Engineer - Application Monitoring And Security
Atlanta,GA
Summary
Resourceful Splunk Solutions Engineer, able to respond to a wide range of challenges with a focused and creative approach. Passionate about troubleshooting and problem-solving. 8+ years of progressive IT experience. Commended for excellent documentation fervor and mentoring skillset. Practical, hands-on and always up for a good challenge.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Splunk Engineer
Silicon Valley Bank
Atlanta, AZ
06.2020 - Current
- Installation, configuration and deployment of Splunk and associated apps in clustered and distributed environments.
- Onboarding of multiple log sources across different platforms, application for customers/business owners.
- Indexer performance tuning to identify, triage and remedy indexer performance issues.
- Upgrade of Splunk Enterprise software from 6.x to 7.x. and 7.x to 8.x .
- Creating and Managing of Apps, Users, Roles and Permissions to Knowledge objects.
- Integrating Splunk with other team(s) application(s) to on-board data, ensure data is in proper format and handling data traffic flow.
- Review, recommend changes and improve upon current Splunk Enterprise deployment to include indexer and search head architecture.
- Day-to-day maintenance and operations of Splunk and development of user access (LDAP).
- Improved industry standard expertise in deployment, configuration, and operations of Splunk and Splunk Enterprise Security.
- Created Regular Expressions for Field Extractions and Field Transformations in Splunk.
- Performed troubleshooting and/or configuration changes to resolve Splunk integration issues.
- Troubleshooting of searches for performance issues by adding lookups, correct joins and using summary indexes
- Responsible for documenting current architectural configurations and detailed data flow and Troubleshooting Guides for application support.
- Good understanding of Splunk application and infrastructure architecture, application workflow, key transactions and guide customer.
- Facilitate knowledge sharing by creating and maintaining detailed and comprehensive documentation and diagrams, while collaborating with other team members on standard processes and technology roadmaps.
- Respond to and resolve support ticket requests in timely fashion, while balancing project timelines and other responsibilities.
- Monitoring and access management
- Work with/support business users to understand issues, develop root cause analysis and work with team for development of enhancements/fixes.
- Provide engineering solutions across different workloads including incident & problem management, change management, security and compliance.
- Improve security posture and performance of infrastructure by working with SOC/NOC teams.
- Customization of Advanced dashboard and visualization to stake holders.
- Synthetic Application Monitoring in ASM, with Selenium-Katalon Recorder scripts and embedded Javascript to simulate user experience and using data to create Application Performance dashboards in Splunk.
- Provided security consulting to project and development teams in area of information security Tuning and enhancing SIEM alerts Manage and ensure effectiveness of security monitoring devices
- Automation with scripts to automate SPLUNK maintenance and alerting tasks. Support SPLUNK on UNIX, Linux and Windows-based platforms. Assist with automation of processes and procedures
Splunk Solutions & Site Reliability Engineer
Vmware Inc.
Atlanta, GA
08.2018 - 05.2020
- Migration of on-premise Splunk environment to Splunk Cloud environment.
- Amazon Web Service AMI EC2 Instance creation(s) and administration for both EBS and S3 Instances.
- Integration of storage devices like Vmax, Isilon, Vnx, and XtremIO
- SIEM- Security Information and Event Management (Splunk ES) tuning to optimize security operations and enhance investigation capabilities.
- Led Proof-of-Concepts (POC) on Splunk Enterprise implementation, mentored and guided other team members on Understanding Splunk use-cases.
- Customization of Splunk for Monitoring, Application Management and Security as per customer requirements and industry best practice.
- Expertise in Installation, Configuration, Migration, Trouble-Shooting and Maintenance of Splunk.
- Passionate about finding use for all Machine data to achieve Operational Intelligence.
- Implemented workflow actions to drive troubleshooting across multiple event types in Splunk.
- Installation and configuration of Splunk forwarders on Linux, Unix and Windows.
- Expertise in installing and using Splunk Apps for UNIX and Linux (Splunk *Nix)
- Knowledge on Configuration files in Splunk (props.conf, Transforms.conf, Outputs.conf)
- Set up Splunk for Monitoring, Application Performance Management and Security as per customer requirements and industry best practice.
- Supported Splunk in a Multi-Site clustering environment.
- Worked with team to continuously standardize and automate.
- Splunk UI experience and able to debug expensive search queries.
- Configured Clusters for load balancing and fail over solutions.
- Create Splunk Search Processing Language (SPL) queries, Reports, Alerts and Dashboards.
- Splunk Enterprise Security experience - specific activities include configuration of core environment, custom lookups, SPL, threat hunting, build and optimize correlation searches, know workflows, refine alerts, build data models, establish baselines and normalize, cluster management.
Linux / Splunk System Administrator
Purchasing Power LLC
Atlanta, GA
01.2016 - 07.2018
- Support Resource for Developers, Database Administrators, Quality Assurance Engineer/Testers and other internal application users.
- Established Monitoring of system resources and performance using applications such as Zabbix, Dynatrace, AppDynamics
- Installation, Configuration (Reconfiguration) and Maintenance of multiple distributions of Linux, 3rd party software etc in production and development environments.
- Troubleshooting system outages, application errors, bugs, performance issues etc.
- Documentation of processes, configuration, procedures, troubleshooting guides, knowledge sharing and collaboration via Atlassian - JIRA, Confluence.
- Documentation on start-up, shut down and first-level troubleshooting of technical processes to junior members of the IT Infrastructure team.
- Resolution of trouble tickets by prioritization to reduce backlog using Atlassian-JIRA
- Storage Management and File System Management - Partitioning of volumes, aggregates, LUNs using LVM and NetAppVirtualization and Resource Management of Virtual Servers / Virtual Hosts on VMWare ESXi and AWS.
- Patching and upgrades while ensuring low impact and 100% updated production and development using Ansible.
- System Management, software installation and update, system inventory, deployment of configuration files using Spacewalk (Red Hat Satellite).
- Scripting & Automation of tasks and management of automation configuration management tools / automation pipelines.
- Onsite training for internal users to maximize productivity.
- User Administration and Access management for internal/external/system users.
- CI/CD with tools such as Terraform, Ansible, Jenkins, Artifactory.
- Agile experience - Proficient in Agile development methodologies.
- Drive weekly deployments of production-ready releases, upgrades and hot fixes.
- Modification of scripts and code.
- Source Code Management on GitHub.Load Balancing on F5 using iRules to balance, direct/redirect network traffic.
- Setup of Splunk Forwarders for new application tiers introduced into environment and existing applications.
- Create new Splunk dashboards for Application and Operation teams.
- Troubleshooting and resolving Splunk performance issues, search poling, log monitoring issues; role-mapping, dashboard creation etc..
- Data collection and monitoring from various systems/servers, Forwarder Management, creating and managing Splunk apps.
- Building Splunk queries - Splunk Search Processing Language (SPL) and Regular expressions.
- Onboarding data into Splunk through configurations such as inputs.conf, severclass.conf, server.conf, apps.conf and Outputs.conf configurations.
- Configuration Management with deployment server, indexers, search heads, serverclass.conf, server.conf, apps.conf, props.conf, transform.conf, forwarder management configurations.
- Routine review and updates of SPLUNK software or policy updates.
- Support SPLUNK on UNIX, Linux, and Windows-based platforms.
- Documentation of best practices in using SPLUNK.
- Training facilitation to Senior management, developers and Splunk Object End-users.
Linux System Administrator
United Airlines Inc.
Atlanta, GA
11.2012 - 12.2015
- Configuration and deployment of virtual Linux machines and third-party software.
- User Management and Access Control using IPTABLEs and ACLs, managing user account, groups and access levels on Linux and Windows servers on Active Directory / IPA
- System Monitoring performance, virtual memory, swap space, disk utilization, compute resources, network performance and CPU utilization.
- Installation and configuration of Harshicorp Vagrant for resource provisioning and testbeds for developers.
- System backup using tar, ufsdump, ufsrestore, snapshot backup etc. Management and scheduling processes such as directory/file cleanup jobs with cronjobs.
- Troubleshooting alert logs, stack traces, network connectivity and system/application errors, system log files.
- Server Administration tasks & application-specific technical support.
- Storage Management using LVM Disk space configuration & management of file systems.
- File editing and modification using vim.
- AWS - Amazon S3 for storage, deployment of EC2 instances from AMIs, Glacier for archiving, CloudFront, VPC.
Education
Bachelor of Arts -
Olabisi Onabanjo University
09.2001 - 07.2007
Skills
Software / Tools: Hybris - SAP, F5 Load Balancer, Ansible, Amazon AWS, GIT, GITHub, NetApp, Dynatrace, AppDynamics, Zabbix, VMWare, Graylog, Docker, Jenkins, Terraform, JIRA, Confluence, Spacewalk(Red Hat Satellite)
Splunk
OS: Red Hat Enterprise / CentOS Linux 6,7, Windows Server 2012, 2016, Ubuntu Server 2017, 2018
Documentation
Server Management
Troubleshooting & Problem resolution
Agile methodology
Cloud - AWS,GCP,Azure
Virtualization- VMware
Languages- Linux BASH
Incident Management-PagerDuty,StatusPage,Moogsoft
Log Monitoring/Analytics-Splunk,Logzio,Uptime, Catchpoint,SiteScope, AppDynamics,,CA APM
Configuration Management-Ansible
CA ASM - Synthetic Monitoring
Extrahop - Network Traffic Monitoring and Alerting
Certification
Splunk Core Certified User
Timeline
Splunk Enterprise Security Certified Architect
08-2022
Splunk Enterprise Security Certified Admin
06-2020
Splunk Engineer
Silicon Valley Bank
06.2020 - Current
Splunk Core Certified Power User
11-2019
Splunk Enterprise Certified Admin
11-2019
Splunk Core Certified User
10-2019
Red Hat Certified System Administrator
09-2019
Splunk Solutions & Site Reliability Engineer
Vmware Inc.
08.2018 - 05.2020
Linux / Splunk System Administrator
Purchasing Power LLC
01.2016 - 07.2018
Linux System Administrator
United Airlines Inc.
11.2012 - 12.2015
Bachelor of Arts -
Olabisi Onabanjo University
09.2001 - 07.2007