Lok Sze (Lois) Ng
London,Greater London
Summary
Responsible, passionate about delivering outstanding quality and service. Follows instructions, achieving tangible results and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Waitress
Korean Grill
Bournemouth, Dorset
07.2024 - 08.2024
- Delivered friendly and fast service to process high volume of food and drink orders at peak times.
- Effectively communicated ordering and heat controls on the grills to customers.
- Prepared various hot, cold and alcoholic drinks for customers when necessary.
- Regularly checked on tables, catering to requests and actioning feedback for maximum guest satisfaction.
- Cleaned, sanitised and organised resturant tables and grills.
- Conducted stock counts of drinks and restaurant supplies, informing to order as needed.
Animal Care Assistant
Spring Corner Vets
London, Dorset
08.2022 - 01.2023
- Prepared and stocked appointment rooms prior to scheduled patient visits.
- Allocated animals to appropriate cages for recovery from operations, closely monitoring their condition.
- Supported Veterinarians in consultations by carefully supervising and holding animals to allow effective treatment.
- Thoroughly cleaned and sterilised examination tables and equipment before and after use.
- Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces.
Education
Bachelor of Science - Biological Sciences: Genetics
UCL
London /2023 - /2026
A-Levels -
Bournemouth School for Girls
Bournemouth /2021 - /2023
GCSEs -
St Peter's Catholic School
Bournemouth /2020 - /2021
Skills
Skills
- Detail oriented
- Easily adaptable
- Responsible and reliable
- Friendly, helpful and confident
- Effective communication
- Team player mentality
- Food and drink preparation
- Table service
- Time management
Languages
English
Fluent
Chinese (Cantonese)
Fluent
Certification
TEFL (Teaching English as a Foreign Language)
Level 3 Award in First Aid at work
Timeline
Waitress
Korean Grill
07.2024 - 08.2024
Animal Care Assistant
Spring Corner Vets
08.2022 - 01.2023
Bachelor of Science - Biological Sciences: Genetics
UCL
/2023 - /2026
A-Levels -
Bournemouth School for Girls
/2021 - /2023
GCSEs -
St Peter's Catholic School
/2020 - /2021