LOKMAN OMER
Stoke-on-Trent
Summary
A highly motivated and flexible professional with extensive experience in training staff with diverse abilities and learning styles. Demonstrates leadership excellence and accountability, effectively managing profit and loss accounts to enhance the bottom line. Skilled in quality assurance compliance, implementing stringent health and safety procedures, and managing key performance indicators. Proven ability to recruit new operators, oversee wages and invoicing accuracy, and maintain strong customer relationships through quarterly meetings. Committed to motivating teams, ensuring quality standards, and achieving business objectives while maintaining focus during long hours.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
Work history
Area manager
Assured Group Ltd
Warwick, Warwickshire
04.2014 - Current
I’m a highly self motivated, professional individual. I am accustomed to working independently using my own initiative and working as a influential team member. I have extensive experience managing people and working within industries and sector. This has equipped me with the knowledge and ability to make quick decisions, formulate appropriate action plans and resolve challenging situations. I have experience in planning and prioritising workloads and have the ability to professionally develop and motivate others. I can lead by example and delagate accordingly. I am passionate about my career and I am eager to learn new skills and take on new challenges.
Motor vehicle valeter
Assured Group Ltd
Warwick, Warwickshire
08.2011 - 03.2014
- Followed strict health and safety guidelines, reducing workplace accidents.
- Applied protective measures on vehicle exteriors to preserve appearance quality.
- Improved client satisfaction by delivering exceptional vehicle presentation standards.
- Utilised professional-grade chemicals for deep cleaning vehicles to showroom standard.
- Used advanced tools and equipment, enhancing car valeting efficiency.
- Achieved excellent vehicle cleanliness by performing comprehensive interior and exterior valeting.
- Met tight deadlines for vehicle preparation, ensuring prompt delivery to customers.
Motor vehicle valeter
Direct Valeting
Stoke-on-Trent
03.2007 - 05.2011
- Followed strict health and safety guidelines, reducing workplace accidents.
- Applied protective measures on vehicle exteriors to preserve appearance quality.
- Improved client satisfaction by delivering exceptional vehicle presentation standards.
- Utilised professional-grade chemicals for deep cleaning vehicles to showroom standard.
- Used advanced tools and equipment, enhancing car valeting efficiency.
- Achieved excellent vehicle cleanliness by performing comprehensive interior and exterior valeting.
- Met tight deadlines for vehicle preparation, ensuring prompt delivery to customers.
Pottery caster
Wade Ceramic LTD
Stoke-on-Trent
10.2000 - 08.2006
- Provided training sessions on pottery-making techniques for new joiners.
- Assisted in packing and shipping orders, ensuring safe delivery to customers.
- Maintained a safe working environment, adhering to health and safety regulations.
- Restored antique ceramics to their original beauty using specialised tools and techniques.
- Utilised glazing techniques; improved durability and shine of finished products.
- Prepared clay mixtures and facilitated a smoother casting process.
- Laid out finished castings on boards to dry.
- Set up press machines to mould ceramic articles from moist clay.
Education
GCSEs -
SCHOOL
IRAQ 09.1990 - 05.1998
Skills
- I am experienced in training staff with diverse abilities and learning styles
- I am flexible and capable of working long hours while remaining focused and motivated
- I am highly self-motivated and able to motivate others
- I am a constructive and enthusiastic team player
- I am an excellent communicator with experience and confidence in dealing with difficult situations
- I am experienced in managing profit and loss accounts to improve the bottom line
- Accountability and responsibility
- Quality assurance compliance
- Leadership excellence
- Managing P & L’s and cost controlling all aspects of the business
- Implementing stringent health and safety procedures
- Recruiting new operators to suit the needs of the customers
- Managing Key Performance Indicators
- Ordering of materials, PPE, consumables and equipment
- Quarterly meetings with customers to ensure a strong relationship and assess relevant feedback
- Overseeing wages and invoicing is correct, and all information has been collected
- Report visits and systemically review health and safety on site
Affiliations
- football
- travel
- history
Timeline
Area manager
Assured Group Ltd
04.2014 - Current
Motor vehicle valeter
Assured Group Ltd
08.2011 - 03.2014
Motor vehicle valeter
Direct Valeting
03.2007 - 05.2011
Pottery caster
Wade Ceramic LTD
10.2000 - 08.2006
GCSEs -
SCHOOL
09.1990 - 05.1998