Summary
Overview
Work History
Education
Skills
Timeline
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Lois Stewart

Glasgow,South Lanarkshire

Summary

I am a reliable and hardworking individual with strong customer service and communication skills, developed through experience in customer-facing roles. I take pride in maintaining high standards of cleanliness, organisation, and professionalism in the workplace.

After spending three years at university, I have decided to focus on gaining practical work experience in areas I am interested in, to help me better understand my career path and ensure it is the right fit for my long-term goals. I am now actively seeking a role where I can build on my existing skills, develop new ones, and contribute positively to a team environment.

Overview

4
4
years of professional experience

Work History

Barista All Rounder

Mulkanwan
Glasgow
03.2024 - Current
  • Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
  • Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
  • Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
  • Maintained clean, hygienic food service counters through regular sanitisation.
  • Greeted and connected with every customer, recommending drinks and pastries.
  • Cleaned and sanitised work areas, utensils and equipment.

Cafe Assistant

Klondyke Garden centre
, Dumfries and Galloway
09.2022 - 09.2023
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Maintained hygiene cafe environment by cleaning tables, chairs and public areas after use.
  • Maintained a clean and welcoming cafe environment, cleaning tables and seating areas promptly after use.
  • Assisted in the kitchen, preparing simple dishes and snacks, maintaining quality and speed of service.

Domestic Cleaner

Sanctuary Care
, Dumfries and Galloway
01.2022 - 09.2022
  • Deep-cleaned bathrooms to a high standard, focusing on sanitisation of toilets, showers, and sinks.
  • Cleaned floors using vacuums, mops and appropriate cleaning agents.
  • Made rooms and living spaces presentable and welcoming.
  • Handled and stored cleaning chemicals safely.
  • Complied with Control of Substances Hazardous to Health (COSHH) regulations.
  • Communicated with residents, staff, and family members to provide support and address concerns.

Education

Certificate of Higher Education - Biological Sciences

University of Strathclyde
Glasgow
01-2025

Skills

  • Coffee preparation
  • Food safety
  • Equipment operation
  • Order management
  • Customer service
  • Customer engagement
  • Fast-paced service
  • Multitasking
  • Time management
  • Cleanliness maintenance
  • Quick learning

Timeline

Barista All Rounder

Mulkanwan
03.2024 - Current

Cafe Assistant

Klondyke Garden centre
09.2022 - 09.2023

Domestic Cleaner

Sanctuary Care
01.2022 - 09.2022

Certificate of Higher Education - Biological Sciences

University of Strathclyde
Lois Stewart