Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lois Quinn

Stoke-on-Trent,STE

Summary

Enthusiastic Team Member with knack for fostering collaboration and driving team success. Excel in maintaining high standards in customer service and operational efficiency. Delivered impactful solutions that enhance team morale and streamline processes.

Motivated individual enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

1
1
year of professional experience

Work History

Team member

Greggs
Stoke on trent , Staffordshire
07.2024 - Current
  • Improved team communication by organising weekly meetings.
  • Facilitated customer relations for increased brand loyalty.
  • Achieved efficient workflow with proper time management.
  • Provided excellent customer service to enhance business reputation.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Developed training programs, leading to skill enhancement.
  • Collaborated effectively with team members to meet project deadlines.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Assisted in stock take, maintaining sufficient inventory at all times.
  • Maintained high standards of food hygiene, securing customer trust.
  • Upheld company policies strictly, fostering a compliant work environment.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Warmly greeted customers and proactively reduced wait times.
  • Delivered reliable customer service with attention to detail even under high pressure.
  • Remained flexible to cover shifts and work overtime as required.
  • Offered exceptional customer service with strong product knowledge.

Waitress

The Quarter Potbank
Stoke-on-Trent, Staffordshire
08.2023 - 09.2024
  • Improved customer satisfaction by providing efficient and friendly service.
  • Managed table settings for enhanced dining experience.
  • Utilised professional communication skills to resolve customer complaints.
  • Assisted with inventory management, streamlined restaurant operations.
  • Provided top-notch service to customers, improved overall dining experience.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Maintained clean and organised dining area for customer comfort.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Advanced team efficiency by assisting in training new waitstaff members.

Education

A-Levels - Finance

City of stoke on trent sixth form college
Stoke on trent
09/2024 -

Skills

  • Sales strategies
  • Performance management
  • Product knowledge
  • Customer service
  • Cash handling
  • Food and beverage service
  • Guest and client satisfaction
  • Cleaning and sanitising
  • Public speaking
  • Guest and facility safety
  • Complaint resolution
  • Training and development

Affiliations

  • Brazilian ju jitsu
  • fashion

Timeline

Team member

Greggs
07.2024 - Current

Waitress

The Quarter Potbank
08.2023 - 09.2024

A-Levels - Finance

City of stoke on trent sixth form college
09/2024 -

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Lois Quinn