Logan Long
Berkhamsted,Hertfordshire
Summary
Experienced Rentals operative, Slope Patrol member, and Park Team member at The Snow Centre with a strong customer service mindset. Expertise in gear maintenance, equipment fitting, and knowledge of snowboard types. Proficient in all-age snowboard instruction, Pomma button ski lift operation, slope etiquette understanding, advanced freestyle techniques and an outdoor first aid qualification.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Park Team
The Snow Centre
Hemel Hempstead, Hertfordshire
03.2025 - Current
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Oversaw daily operations to achieve high productivity levels.
Snowboard instructor
The Snow Centre
Hemel Hempstead, Hertfordshire
10.2024 - Current
- Provided high-quality snowboard instruction, resulting in improved client confidence and skill.
- Implemented new teaching aids to enhance the learning process constantly.
- Maintained up-to-date knowledge of latest snowboarding techniques, enhancing teaching methods.
- Improved student skills through tailored one-on-one tutoring sessions.
- Led group sessions whilst managing differing ability levels effectively.
Slope Patrol
The Snow Centre
Hemel Hempstead, Hertfordshire
05.2024 - Current
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delt with multiple first aids on the slope with efficiency and safety for the recipient.
Rentals Operative
The Snow Centre
Hemel Hempstead, Hertfordshire
09.2023 - Current
- Identified potential issues, prevented major malfunctions.
- Utilised tools properly to maintain their longevity and effectiveness,.
- Solved technical problems swiftly, minimised disruption to operations.
- Reduced downtime, ensured smooth operations.
- Maintained clean work area with regular tidying up tasks.
- Excelled in multi-tasking for improved productivity.
- Organised workflow for streamlined process execution.
- Assisted in training new operatives to help integrate into team.
- Worked part of fast-paced production line, continually achieving targets.
Education
GCSEs -
Ashlyns School
Berkhamsted, Hertfordshire 09.2018 - 06.2023
Skills
- Gear maintenance
- Customer service mindset
- Equipment fitting expertise
- Knowledge of snowboard types
- All-Age instruction
- Ski lift operation
- Slope etiquette understanding
- Lift operation understanding
- Advanced freestyle techniques
- First Aid
- CPR knowledge
- Freestyle snowboarding
I am also a Slope Patrol member, Rentals operative and a member of the park team at The Snow Centre I have an outdoor first aid qualification
Affiliations
- Snowboarding and Skating are two very big hobbies of mine. I love the outdoors and being in nature, ranging from mountains to beaches or forests to open fields.
Certification
I have level 1 IASI Snowboard instructing qualification/license.
Timeline
Park Team
The Snow Centre
03.2025 - Current
Snowboard instructor
The Snow Centre
10.2024 - Current
Slope Patrol
The Snow Centre
05.2024 - Current
Rentals Operative
The Snow Centre
09.2023 - Current
GCSEs -
Ashlyns School
09.2018 - 06.2023
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