About Me
Overview
Summary
Work history
Education
Skills
Additional Information
Interests
Generic
Logan Collins

Logan Collins

Inverness

About Me

Born 21.01.2001 in Cornwall, England to RAF Flight Sergeant and TSB Branch Manager, I moved to Scotland from 3 months old settling in Inverness at the age of 3. My hobbies and interests include movies, history, gaming, and the gym with my main sport interest being basketball, however, also training in boxing. One of my main focuses growing up was computer gaming, this obsession with games allowed me to become semi-professional in a particular game, competing against the best in the world, committing over 3,000 hours and 5 years the game allowed me to become a top 250 player in the UK. Although eventually quitting the game, this self-drive and passion is evident in my personality and characteristics. Being an enthusiastic and determined individual with a high work ethic, looking to pursue and further my experience, knowledge and ability in the marketing and business world.

Overview

6
6
years of professional experience
2
2

Certifications

Summary

Possessing experience and knowledge working part-time jobs, I worked at the forefront of several companies, assisting customers, and ensuring operations ran efficiently in the busiest times of the year. Cultivating knowledge and skills in different areas and departments of the business world, I gained an interest down the path of marketing with the ambition of a career in the field.

Having recently concluded my studies at Robert Gordon University I hold limited experience outside of academia and in the corporate world. Regardless, as a dedicated, self-driven, perfectionist I desire the ability to further my knowledge and experience in the business profession and pursue my interests down the marketing path.

Work history

Customer Assistant

Morrison Supermarket
Inverness
08.2018 - Current
  • Achieved rewards and gratuity by contributing to the spearheading of exceptional customer service and resolution of customer complaints, inquiries, and struggles
  • Managed and organised products
  • Performed under expediential pressure from different departments during Covid-19
  • Established a sustainable work-study-social balance
  • Cultivated skills in several departments as training was obtained to work in different areas of the store
  • Excelled during the busiest times of the year including Christmas and New Year periods.

Delivery Driver

Pizza Hut
Inverness
06.2021 - 08.2021
  • Contributed in the preparation of orders while maintaining health standards during set-backs
  • Delegated orders achieving delivery efficiency
  • Resolved customer issues regarding service and standards through means of composure and cooperation
  • Produced the highest delivery rates in the store, transporting multiple orders to facilitate deliveries under allocated timeframes
  • Collaborated with both the government and company to adhere to strict Covid-19 laws and regulations
  • Formulated efficient routes taking into account variables such as occasion (Euros 2021) and location of the orders.

Sales Assistant

Debenhams
Inverness
10.2017 - 01.2018
  • Administered shopping behaviors to achieve loss prevention goals
  • Executed consultative sales approaches to understand customer needs and recommend products leading to high instances of upselling
  • Surpassed sales targets and company objectives
  • Guided customers to locate products, checking store systems for products at other sites
  • Overseen store merchandising to create pleasurable perceptions
  • Refunded payments for returned items and processed exchanges, offering store credit and alternatives to retain customer loyalty and profits
  • Fielded credit card payments and call enquiries
  • Orchestrated daily 'click and collect' deliveries ensuring they were allocated accordingly while continuing and enhancing services.

Education

BA (Hons) - Management with Marketing

Robert Gordon University

Certificate of Higher Education - Business

The University of The Highlands and Islands
Inverness, Highland
09.2018 - 05.2019

Skills

  • Project Support
  • Branding Strategy
  • Digital and Traditional Marketing
  • Business Development
  • Research
  • Organisation
  • Management

Additional Information

  • Created and presented event plans to the CEO and managers while collaborating during work experience in the prestigious Eden Court Theatre.
  • Accomplished competing at a semi-professional level in e-sports going toe-to-toe with the world’s best, creating, directing, contributing, and orchestrating teams to execute strategies and tactics.
  • As an outgoing individual who thrives in new experiences and getting out my comfort zone by pushing myself, this is evident from my current engagements and achievements this year alone;

- Avid and dedicated gym goer.

- Outset snowboarding in France, concluding in the comfortable prevailing of red runs.

- Ice climbing in the Cairngorms.

- Volunteering for a patient simulation.

Interests

Basketball

Games

Boxing

Movies

History

Gym

Sports

Logan Collins