Summary
Overview
Work history
Education
Skills
Timeline
Generic

Logan Alexander

Dunfermline,Fife

Summary

A dedicated professional with a strong focus on customer service and conflict resolution, demonstrating resilience under stress and in fast-paced environments. Skilled in maintaining patience and composure while effectively managing customer interfaces. Proactively seeks feedback to enhance performance and drive continuous improvement. Committed to leveraging these skills to achieve excellence in customer relations and support.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work history

Combined Cadet Force Instructor

School Student
Dollar, Clackmannanshire
08.2021 - Current
  • Adapted quickly in changing environments whilst maintaining composure under pressure.
  • Managed emergency situations, ensuring safety of fellow cadets.
  • Maintained high standards of personal conduct, setting an example for others.
  • Ensured cleanliness and orderliness of living quarters at all times.
  • Demonstrated leadership skills to boost troop morale.
  • Improved fitness levels by regular physical training sessions.
  • Strengthened teamwork by conducting group tasks.

Royal Society for the Protection of Birds

RSPB
Kinross, Perth and Kinross
08.2024 - 07.2025
  • Delivered prompt service to customers, resulting in repeat business.
  • Washed and sanitised dirty dishes by hand and by using a dishwasher.
  • Ensured cleanliness of cafe premises by performing regular cleaning duties.
  • Implemented hygiene standards strictly whilst working on food preparation tasks.
  • Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
  • Managed till transactions accurately and professionally.

Education

Scottish Qualifications Certificate - English, Mathematics, Engineering Science, Classical Studies, Business, Chemistry, History

Dollar Academy
Dollar, Clackmannanshire
08.2023 - 08.2024

Scottish Qualifications Certificate - Mathematics, English, Business, Classical Studies, Engineering Science

Dollar Academy
Dollar, Clackmannanshire
08.2024 - 08.2025

Skills

  • Resilience under stress
  • Resilience in fast-paced environments
  • Customer interface
  • Patience and composure
  • Feedback receptivity
  • Proactive approach to work
  • Customer Service
  • Conflict Resolution

Timeline

Royal Society for the Protection of Birds

RSPB
08.2024 - 07.2025

Scottish Qualifications Certificate - Mathematics, English, Business, Classical Studies, Engineering Science

Dollar Academy
08.2024 - 08.2025

Scottish Qualifications Certificate - English, Mathematics, Engineering Science, Classical Studies, Business, Chemistry, History

Dollar Academy
08.2023 - 08.2024

Combined Cadet Force Instructor

School Student
08.2021 - Current
Logan Alexander