Lochlan Krause

Part-time work which has developed my confidence into freely conversing with the public and offering a service to all who need it. Massively developed my interpersonal and social skills which helped towards delivering the analytical work done for my other work experience to a group of new people.

Additionally, it enabled to me improve and carry out the following:

• Provided helpful, attentive sales support to generate positive customer feedback.
• Explained products' benefits and value, engaging customers in new stock to drive sales.
• Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
• Went extra mile to locate merchandise for customers by researching and calling associated retail branches.

The work experience here was invaluable top me as this is the career path I'm hoping to follow. It enabled me to get practice with using certain software's and technology to evaluate player performances during games and training sessions, looking at not only their physical attributes and statistics but also the technical and tactical aspects too. Following the footage and data page reviews, compiling this information into a presentable and professional format was enjoyable to see how it effected the team and players individually.

Some of the skills it helped me develop were:

• Analysing improvements targeted towards KPIs to measure progress.
• Delivering clear, actionable observations and offered targeted recommendations for performance improvements.
• Reviewing and analysis on footage to formulate a report on areas of strengths and improvements.
• Devise new tactics or technical training to help short and long term improvement.

More work experience which allowed me to step out of my comfort zone into a new environment and still analyse data whilst identifying trends and key information allowing the organisation to reach important conclusions.

Some more skills I learned during the job:

• Analysed and tracked data to prepare adjustments and identify trends.
• Collected, organised and input information into databases for storage.
• Contributed to data capture, storage and preparation for analysis projects.