Lloyd Smith

• Worked through busy logistics schedule of multiple events, assigning full preparation for each event, i.e. transport, accommodation, days of install, expense reports.
• Managed jobs from start to finish, assigned as coordinator on multiple event installations as team leader. Liaising with client and venue to produce to their expectations.
• Worked through Riggers and crews invoice and expense reports for jobs, full admin role while in office, booking crew on different rates and keeping constant control of tasks.
• Working along side Account manager and sales team to fulfil job spec and achievements, being able to identify time frames of builds and how many crew will have to used to achieve in timeframe/ load in and out.
• Managed over 50 different crew to perform high installations and planning standards.
• Working with high end clients and venue, HAC (London) , Brockwell Live, Creamfields, Rolex, Lab 54, Live nation.

• Scheduling and overseeing custom production or construction projects alongside Projects Team, ensuring crew are building on time and on budget. (Team of 10 crew)
• Publishing crew rotas, job sheets and crew task lists, using project and team management apps. (Connect team, Scoro & Current)
• Led and managed administrative staff to maintain smooth daily operations.
• Coordinated hiring, recruitment and training strategies to build successful administrative team. (Hired 4 new starters within 2 months)
• Booking in health & safety / driving / plant training courses and re-training and keeping personnel files updated with certification and licenses, using team management app.
• Overseeing warehouse logistics, to ensure stock is maintained to rental standards and is kept organised. Using Stock Systems and Correct stock taking procedures.
• Overseeing crew at warehouse and on location, encouraging timely and professional results, and ensuring all field reports are completed and submitted on time, and health and safety best practices are being followed. (Implemented correct work safety and closing down protocols)

• Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
• Editing online website via word press when stock or products need amending. giving feedback to where website could improve and engage customers more.
• Creating well ran invoicing system through sage. Completing sales through emails and phone calls.
• Planning weekly strategy with estimated delivery times on orders completed. Sending cargo (Cladding) either through pallet networks or Courier services.
• Planning and managing for warehouse staff to what needs to be prepared and done for that day/week.
• Creating commercial invoices and packing list for overseas orders, understanding legislation needed.
• Constant conversations with Owner and MD of company with how to push sales and margins. (Increased company revenue by 40% through online sales)
• Keeping in constant contact and Liaising with contractors/clients with potential orders and time frames of delivery lead times. (Gained over 40 account customers)
• Dealing with Courier and logistic companies gaining vast knowledge in logistics including costing/Eta's.
• Sending Cargo/freight internationally dealing with Customs and Chamber of commerce.
• Created warehouse protocols to ensure warehouse is running efficiently and orders are out in time without mistakes.
• Reduced costs and improved operations by analysing processes and customer feedback.
• Made vital decisions in hiring & firing.
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• Independent creative collective combining individual qualities together, Northernport specialises in: Skills: Media Website: https://www.northernporthub.com/ Facebook: https://www.facebook.com/Northernport90 Instagram: https://www.instagram.com/northernport/
• Building relationships with venues around Liverpool, holding events in places like Brick Street, Constellations, Hinterlands, and 3B Records.
• Contacting artists for collaboration and building relationships with them.
• Discussing with Venue managers and Promoters in how to market these events and profit split.
• Booking in Dj's to perform.
• Creating ticket sales system on website and skiddle.
• Using direct and indirect marketing strategies to push events.
• Independent registered business and building time management and workload.
• Gained 20% profit with certain events produced, becoming established venue promoter.
• Distributed email marketing content optimised to increase web traffic by 10%.
• Explained event packages, options and prices clearly to customers.

Responsibilities: Achievements:

Hidden & Sankeys Manchester May 2017- I was given opportunities to consult within company Director to personally developing brand and new fortnightly club event in central Manchester.

• Collaborated with managers to provide customer feedback by recommending operational changes to meet emerging trends.
• Learning how to promote events and using social media to push online activity and ticket revenue.
• Identify, recruit and assemble team of 80 reps responsible for collating and distributing event promotion materials; online via social media, door to door, and hard copy posters.
• Using Google Docs and spreadsheets for teams' payroll and then sending to boss to pay.
• Building relationships via Guestlist and understanding importance of customer service.
• Gaining vast knowledge in ground-level events marketing and promoting.