Summary
Overview
Work History
Education
Skills
Timeline
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Lloyd Nyatsango

Camberley,Surrey

Summary

Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed under performing stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known reducing productivity through streamlined processes and staff training. Driven professional with talent for leadership and customer service. Possesses strong organisational skills combined with effective communication abilities. Comfortable with working independently, highly adaptable and organised. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

23
23
years of professional experience

Work History

Store Manager

Lidl UK
Farnham, United Kingdom
02.2020 - 04.2025
  • Analysed store performance data to identify areas of improvement and develop strategies to increase efficiency
  • Developed and maintained strong relationships with customers to ensure repeat business
  • Reduced store inventory by 4% through improved stock control and security measures
  • Successful YTD Productivity Alder short Store
  • 2 Full Green Audit with 2 different Stores
  • Oversee Store performance of 8 million turnover and 25 members and 5 Store Management team
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Implemented promotional displays to increase product visibility and sales.
  • Upheld health and safety regulations within premises to ensure safe shopping environment.
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Resolved customer complaints effectively, protecting store's image and consumer relationships.

Deputy Store Manager

Lidl UK
Camberley, United Kingdom
09.2016 - 02.2020
  • Analysed store performance trends and created action plans to improve store operations
  • Developed and implemented efficient filing system to track and store documents, resulting in improved organisation and retrieval of documents
  • Maximised store space and visibility through effective store layout and design
  • Ensured store safety by monitoring customer activity and enforcing store policies
  • Achieved YTD productivity by 3 points
  • Achieved Green -56% vs -70% on inventory as Deputy Store manager in Store managers absence
  • Responsible for managing cash, inventory reports analysing reports and discussing findings with Store Manager
  • Lead and motivated team in achieving store performance targets KPI and maintaining exceptional standards of customer service
  • Maintained clean, organised display area, ensuring positive shopping experience for customers.
  • Assisted in recruitment process to bring in dynamic talent into workforce.
  • Promoted proactive work environment through open communication channels amongst team members.
  • Played crucial role in annual audits, ensured compliance with financial regulations.
  • Led 15 employees by example, adding value on daily basis to team and store operations.

Trading Manager

B&Q
Farnborough, United Kingdom
02.2002 - 08.2016
  • Successful completed held various roles in 34 million turnover Paint and Decor, Seasonal, Building
  • Managed business biggest turnover paint shop in UK taking 12 million budget
  • Ensuring personnel, sales budgets are successful met on weekly basis
  • Conducted various other tasks such as identifying key business priorities, evaluated operational processes and implementing change change as well as passionately advocating customer service
  • Involved in early morning duty including health and safety compliance
  • Also managed 10 million turnover Building department and successful built under performing team and infuse positive mindset
  • Boosted team efficiency by streamlining trading processes.
  • Oversaw training programmes, enhancing team capabilities in trading practices.
  • Analysed sales reports against conversion KPIs and key input metrics to inform merchandising strategies.
  • Analysed sales trends to improve product availability and enhance profits.
  • Facilitated inventory flow management to reduce back stock

Education

Bachelor of Science - Civil And Structural Engineering

University Of West England
Bristol
07.2007

Some College (No Degree) - Business

Universal College Of East London
London
07.2005

High School Diploma - AS Level

Zenngeza 1 High
Zimbabwe
12.1997

Management Training - In House Lidl Training

In House Lidl Training Academy
London
02.2020

Management Training - In House B&Q Fast Track Management Training

B And Q Fast Track Management
Farnborough
01.2010

Skills

  • Operational optimisation
  • Visual merchandising insight
  • Financial reporting
  • Staff mentoring
  • Business Analytics
  • Performance monitoring
  • Loss prevention strategies
  • Health and Safety regulations
  • Staff retention techniques
  • Sales Leadership
  • Sales reporting
  • Customer service skills
  • Team building skills
  • Team motivation
  • Sales KPI management

Timeline

Store Manager

Lidl UK
02.2020 - 04.2025

Deputy Store Manager

Lidl UK
09.2016 - 02.2020

Trading Manager

B&Q
02.2002 - 08.2016

Bachelor of Science - Civil And Structural Engineering

University Of West England

Some College (No Degree) - Business

Universal College Of East London

High School Diploma - AS Level

Zenngeza 1 High

Management Training - In House Lidl Training

In House Lidl Training Academy

Management Training - In House B&Q Fast Track Management Training

B And Q Fast Track Management

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Lloyd Nyatsango