Lloyd Newton-Cross
High Wycombe,Buckinghamshire
Summary
Accomplished professional with extensive experience in business development, strategic selling, and lead generation. Demonstrates full IT literacy, including proficiency in Excel, PowerPoint, and Word. Proven track record of meeting tight deadlines and turning failing businesses into profitable ventures. Adept at learning complex products and industries quickly, building strong customer rapport, and excelling in contract negotiation. Committed to driving sales growth and achieving budget targets while delivering exceptional customer service.
Overview
20
20
years of professional experience
Work History
Associate Director
Altius Group
Remote
05.2024 - Current
- Drove sales from front line, Maintained ownership of sales pipeline through contract negotiation to close.
- Achieved over target of £20k in up front fees per month, in all fully ramped months.
- Cultivated performance-driven culture through regular feedback sessions and performance appraisals.
- Championed change management initiatives, resulting in enhanced operational efficiency.
- Ensured high customer satisfaction with effective problem-solving techniques.
- Developed business opportunities for increased market presence.
- Fostered strong relationships with key stakeholders for improved collaboration.
- Streamlined operational processes to improve efficiency.
- Boosted employee morale with effective leadership and motivational techniques.
- Coordinated with senior management to communicate and execute strategic directives.
- Researched and analysed market to provide insights for informed decision-making.
- Facilitated negotiation processes with clients.
- Trained and managed new team members in company mission, values and policies.
- Monitored KPIs and implemented improvements to address underperforming areas.
- Monitored and analysed industry trends, staying informed about market dynamics.
Head of Business Development
Zero Waste Technologies
London
09.2023 - 05.2024
- Managed multiple partner relationships and internal projects simultaneously in fast-paced work environment - Clients included Enterprise level brands, mid level and independent businesses.
- Monitored documentation and implementation of key contract applications and working capital processes.
- Negotiated contracts, securing optimum conditions for business expansion.
- Planned and managed resources and budget to support and deliver objectives.
- Conducted periodic performance reviews for direct reports.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Designed long-term business strategy to guide leadership decision-making.
- Monitored plans to meet deadlines, budget and quality standards.
- Allocated resources strategically to achieve high ROI and minimise financial cost.
- Streamlined operational processes with focus on efficiency improvement.
- Maintained ownership of sales pipeline, sourcing and developing new business opportunities to drive sales.
- Customised promotional strategies to meet needs of different clients, products and services.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Oversaw planning and execution of targeted sales and marketing strategies.
Account Executive
SevenRooms
London
10.2022 - 09.2023
- Pursued new leads each month to exceed targeted quota by 10% on average.
- On average approx 13 deals per month
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Participated in department meetings to obtain information, announcements and developments.
- Collated and evaluated data to explore and gain insight of consumer behaviour in order to strengthen sales pitch
- Established great relationships with internal and external contacts to boost rapport.
- Collaborated with team to develop marketing strategies.
- Practiced cold calls strategy to gain leads and reach out to prospects.
- Regularly met clients face to face
- Worked closely with SDR team
- Negotiated and created contracts
- Demonstrated services and product value and features to potential clients.
- Negotiated buying conditions and sales contracts to secure lucrative deals.
- Leveraged strong working knowledge of products and systems within hospitality industry.
Business Development Manager
Beyonk
London
10.2021 - 10.2022
- Coached team to build client relationships and exceed sales targets.
- Consistently exceeded revenue targets through new account penetration and development.
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
- Opened new accounts to augment existing customer base to meet growth targets.
- Unearthed novel techniques to help increase market penetration, leading to higher sales.
- 110% of target - October to October
Business Development Manager
Frost & Sullivan
London
04.2019 - 10.2021
- 360° role, full sales cycle, managing and upselling throughout client relationship
- Influenced key decision-making and established trust with stakeholders, working with full org from entry level to C-suite
- Consistently exceeded revenue targets through new account penetration and development.
- Drew on understanding of key markets to push development of business strategies.
- Attended prominent industry trade shows, exhibitions and events across UK.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
- Closed complex, lucrative deals with new customers.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Aligned team activities towards ambitious growth plans to achieve impressive, lasting results.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Predominantly selling into Aerospace, Defence and Security market. Sales lead for Frost Radar product.
Lettings Manager
Atkinson Mcleod Estate Agents
London
10.2015 - 04.2019
- Exceeded my personal targets as set by the company for the final 2 years posting final figures of 128% (Over £220k) of target in the first year and 122% (over £215k) of target in the second year
- These figures included some of the highest quarterly figures ever seen within the company which lead to promotion up to Senior Negotiator and then Lettings Manager
- Lead by example in all business
- Managed a team of five plus part time assistants
- Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
- Showed residential properties and explained features, value and benefits of available homes.
- Wrote contracts between buyers and sellers and ensured adherence.
- Answered phone calls and emails from potential and existing customers.
Skilled Operative
Action Rail / SISK Rail
Cardiff
12.2013 - 10.2015
- I was part of a team that carried out renovations on train stations, platforms and other railway property
- Projects included building a new station in Whitland, track work during storms on the South Coast, re decorating stations across the UK and working on railway track in high-pressure situations.
- Constantly changing shift patterns and long hours did not phase me. Worked to high standard at all times.
- Worked efficiently to help teams complete construction projects ahead of deadlines.
- Performed strenuous physical activities such as heavy lifting in adverse conditions.
Electrician
Emex Electrical
Cardiff
12.2014 - 03.2015
- Correctly filled appropriate Electrical Certificates and Electrical Condition Reports for optimal project compliance.
- Planned and delivered projects to minimise disruption to clients.
- Performed timely electrical system installation of conduit, wire, power distribution and motor controls.
- Operated electrical measuring devices appropriately, including analysers, amp metres and voltmeters.
- Liaised with clients to determine scope of work and individual project requirements.
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
- Ensured safety of electrical work and systems through regular, rigorous testing.
- Consistently met quality control standards through thorough inspections of completed electrical works.
Manager
Stonegate Pub Company
Cardiff
04.2005 - 12.2013
- Took the site from under performing, taking approx £8k per week to over £20k per week on average
- Weekly stock audits
- Daily cash checks
- Banking
- Forecasting and controlling labour expenditures
- Staff training
- Opening and closing the premises
- Complying with all necessary regulations such as due diligence, health and safety etc
- Ordering and receiving stock
- Finalising end of week procedures
- Controlling digital information
- Supervising shifts - Established great team morale
- Sole responsibility for recruitment and line management
Education
ARLA - Association of Real Estate Agents
GCSEs -
Corpus Christi High School
Skills
- Full IT Literacy [Excel, PowerPoint, word]
- Proven experience of meeting tight time deadlines
- Experience in generating sales, meeting budgets and turning a failing business into a profitable business
- Ability to learn complex products and industries very quickly
- Strategic selling
- Lead generation
- Customer service
- Contract negotiation
- Ability to build strong customer rapport
- Business development
Personal Information
Custom
/2006,/2001
Timeline
Associate Director
Altius Group
05.2024 - Current
Head of Business Development
Zero Waste Technologies
09.2023 - 05.2024
Account Executive
SevenRooms
10.2022 - 09.2023
Business Development Manager
Beyonk
10.2021 - 10.2022
Business Development Manager
Frost & Sullivan
04.2019 - 10.2021
Lettings Manager
Atkinson Mcleod Estate Agents
10.2015 - 04.2019
Electrician
Emex Electrical
12.2014 - 03.2015
Skilled Operative
Action Rail / SISK Rail
12.2013 - 10.2015
Manager
Stonegate Pub Company
04.2005 - 12.2013
GCSEs -
Corpus Christi High School
ARLA - Association of Real Estate Agents
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