Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Timeline
GeneralManager
Lloyd McLachlan

Lloyd McLachlan

WEST KILBRIDE,North Ayrshire

Summary

I am an all-around team player and am always committed to helping others, ensuring the job gets done but they also have a good time doing it. With a strong focus on helping others to improve themselves so they can excel, I am a strong believer that teamwork dose make the dream work.

Overview

4
4
years of professional experience

Work history

Team leader, supervisor

Scotts Largs, Buzzworks Holdings
Largs, North Ayrshire
12.2024 - Current
  • Developed strong relationships within the team, fostering a collaborative working environment.
  • Fostered a positive work culture by promoting open dialogue and transparency.
  • Ensured timely completion of projects through diligent supervision and guidance.
  • Achieved higher productivity with strict adherence to company protocols.
  • Monitored performance metrics, adjusting tactics when necessary for optimal results.
  • Facilitated training sessions for skill development amongst employees.

Senior Floor and Bar Team Member

Scotts Largs, Buzzworks Holdings
Largs, North Ayrshire
03.2023 - 12.2024
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Welcomed guests with friendly conversation and a fun atmosphere.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained an excellent level of service in a busy and demanding restaurant environment.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimising potential service delays.

Restaurant waiter

Cecchinis
Ardrossan, North Ayrshire
06.2021 - 02.2023


  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

Education

Bachelor of Arts - Perfomance

University of the West of Scotland
Ayr, South Ayrshire
09.2023 -

Scottish Qualifications Certificate -

Largs Academy
North Ayrshire
08.2017 - 06.2023

Skills

  • Customer relations
  • Product knowledge
  • Verbal communication
  • Employee management
  • Physical endurance
  • Team collaboration
  • Highly responsible and reliable

Affiliations

  • Form the age of 2 i have been taking part in drama and theatre clubs witch have gave me opportunities to perform and work on some of Scotlands biggest stage like the Kings theatre and the theatre Royal. I have always loved performing throughout my life, witch has lead me to study performance at university after I left school. I have also taken on a leadership role with my passion for performing, when in school i was the co director of our schools drama club for three years. With this position i lead groups of younger students who where becoming newly interested in drama and performing, this position allowed me to spark the interest and enjoyment from these students while also bringing a sense of fulfilment for not only them but myself when we would perform multiple productions from murder mystery’s to playful pantomimes.
  • Performance and Drama

Timeline

Team leader, supervisor

Scotts Largs, Buzzworks Holdings
12.2024 - Current

Bachelor of Arts - Perfomance

University of the West of Scotland
09.2023 -

Senior Floor and Bar Team Member

Scotts Largs, Buzzworks Holdings
03.2023 - 12.2024

Restaurant waiter

Cecchinis
06.2021 - 02.2023

Scottish Qualifications Certificate -

Largs Academy
08.2017 - 06.2023
Lloyd McLachlan