Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Lizzie (Hildy Elizabeth) Smith

Salisbury,United Kingdom

Summary

Dedicated professional with extensive knowledge of Specialist Rehabilitation, adept at managing care packages and conducting thorough client assessments. Proven expertise in rehabilitation pathways and stakeholder engagement, ensuring optimal outcomes for clients. Strong relationship-building skills combined with resourcefulness and problem-solving abilities to address complex challenges effectively. Committed to advancing career in specialist rehabilitation by leveraging core competencies to enhance client care and support.

Overview

26
26
years of professional experience
3
3
years of post-secondary education

Work history

Senior Case Manager

Hampshire and Isle of Wight ICB
Southampton
02.2023 - Current
  • Developed and applied new skills to enhance efficiency in daily tasks.
  • Oversaw rehabilitation pathways for clients with traumatic brain and spinal injuries.
  • Advised senior management on frameworks while identifying provision gaps.
  • Facilitated communication with stakeholders to ensure quality services.
  • Promoted joint commissioning initiatives between Health and Social Care.
  • Prepared for changes in Health and Social Care impacting specialist rehabilitation.

Deputy Home Manager

Bourne House (Order of St John Care Trust)
Old Sarum, UK
10.2021 - 07.2025
  • Commissioned nursing care unit, achieving full resident occupancy within three months.
  • Assessed residents to determine suitability for nursing care services.
  • Developed local healthcare service connections to optimise discharge assessment pathways.
  • Collaborated with care professionals to ensure tailored care packages for individuals with complex needs.
  • Drove standards and expectations, elevating home rating from Requires Improvement to Good with CQC.
  • Received OSJCT regional award for efficiency and development within the nursing unit.
  • Compiled monthly reports to ensure adherence to regulatory standards.

Deputy Home Manager

Barchester Healthcare
Weyhill, UK
06.2021 - 09.2021
  • Executing responsibilities as Deputy Manager while guiding unit operations in absence of Registered Manager.

Regional Support Manager

Renovo Care
Warminster Road, UK
06.2019 - 06.2021
  • Ensured commercial, operational, and regulatory success of home and supported living services.
  • Guided managers in launching new initiatives and service expansions.
  • Conducted business planning for commissioning new care homes.
  • Participated in commissioning and registration of group services.
  • Facilitated reopening of specialist care provider, overseeing recruitment and supplier coordination.
  • Established connections with commissioners and stakeholders to support service objectives.

Assessor and Pathways Co-Ordinator

Glenside Healthcare Services
South Newton, UK
04.1999 - 05.2019

Conducted assessments of complex clinical and behavioural care needs across diverse healthcare settings.

  • Developed detailed reports and treatment plans tailored to individual patient requirements.
  • Determined funding streams and managed pathways using effective tools.
  • Ensured live data delivery to Finance, Operational, and Development teams.
  • Provided advisory services for pre-admission equipment and high-cost treatments.
  • Cultivated strong relationships with key stakeholders to enhance collaboration.

Education

Degree - Adult Nursing

Bournemouth University
Poole
09.2003 - 10.2006

Skills

  • Rehabilitation pathways
  • Stakeholder engagement
  • Care package management
  • Client assessment
  • Relationship building
  • Problem-solving
  • Resourcefulness
  • Extensive knowledge of Specialist Rehabilitation

References

References available upon request.

Timeline

Senior Case Manager

Hampshire and Isle of Wight ICB
02.2023 - Current

Deputy Home Manager

Bourne House (Order of St John Care Trust)
10.2021 - 07.2025

Deputy Home Manager

Barchester Healthcare
06.2021 - 09.2021

Regional Support Manager

Renovo Care
06.2019 - 06.2021

Degree - Adult Nursing

Bournemouth University
09.2003 - 10.2006

Assessor and Pathways Co-Ordinator

Glenside Healthcare Services
04.1999 - 05.2019
Lizzie (Hildy Elizabeth) Smith