Elizabeth Mayo
Summary
Lizzie draws upon her strong communication and problem-solving skills to consistently generate fresh ideas and innovative approaches for her clients. Her extensive experience in Project and Change Management and her commitment to People Development, particularly within the youth and graduate domains, have proven invaluable. As a leader and manager, Lizzie has played a pivotal role in nurturing and advancing several industry teams. She adeptly handles high-profile clients, skilfully navigating cultural nuances and political sensitivities whilst working with clients in the Middle East. All while ensuring the delivery of top-tier services through collaboration with third-party vendors. Lizzie's forward-thinking approach extends to her use of cutting-edge media, which she employs to foster engagement and gather feedback during brainstorming sessions, stakeholder interactions, and networking events. She has facilitated multiple Learning from Experience Workshops within Turner and Townsend, the Ministry of Defence and Defence Nuclear Enterprise. Additionally, her dedication to service extends beyond the professional realm: since 2015, she has served as Officer Commanding of a Royal Signals troop with the Army Reserve. Her Army experience, coupled with her work with the MOD has allowed her to successfully cross over to working on military programmes as a contractor with seamless integration.
Overview
9
9
years of professional experience
Work history
Graduate Opportunities & Development Manager
Programme Performance - Turner & Townsend (T&T)
04.2024 - 01.2025
- Developed and implemented a new rotation model for Programme Performance's graduate cohort, ensuring comprehensive development across multiple areas including Risk, Digital, Change, and Project Management.
- Responsible for planning the Graduate Leadership Development programme over the 2 years of the Turner & Townsend Graduate Programme within Programme Performance.
- Planned and coordinated three independent rotations over a 6-month period, providing graduates with diverse experiences and skill development opportunities.
- Defined key development milestones for the first 12 months of the program, enabling graduates to transition into full-time commission work at the end of year 1.
- Successfully secured multiple placement opportunities for incoming and current graduates, effectively managing senior stakeholders and client interests.
- Reevaluated development competencies for September 2024, allowing second-year graduates to specialise, solidifying their development and promoting them to Consultant roles.
- Took responsibility for planning, organising, and delivering two Graduate Development Days per year, providing ongoing education and professional development opportunities for current graduates in training.
- Maintained clear and concise communication with all stakeholders, ensuring a shared understanding of program objectives and milestones.
- Responsible for production of program documentation and materials.
- Conducted regular performance reviews for continuous improvement and staff development planning.
- Influenced key decision-making and established trust with stakeholders.
2Lt - Troop Commander (Reserve service)
British Army
10.2015 - Current
- Completed Commissioning Course Short (CCS) 233 at the Royal Military Academy Sandhurst, demonstrating leadership skills, proficiency in war studies, communication and information systems, and personnel management.
- Commissioned as a 2Lt in the Royal Signals and assumed the role of Officer Commanding the Recruitment team.
- Led a team of recruiters, effectively coordinating their tasks and achieving recruitment targets.
- Participated in 12 days of outdoor exercises, showcasing adaptability, resilience, and teamwork in challenging environments.
- Maintained clear and concise communication with team members and superiors, ensuring effective coordination and execution of recruitment strategies.
- Responsible for the management of a team of 15, from new recruits to experienced soldiers.
- Consistently adhered to military standards and protocols, maintaining professionalism and discipline in all aspects of the role.
- Actively pursued professional development and training opportunities to enhance skills and knowledge in military operations and leadership.
- Participated actively in strategic planning meetings contributing valuable input.
Regional Coordinator
Department for Energy, Security and Net Zero (DESNZ)
11.2024 - 01.2025
- Responsible for coordinating the South East region.
- Provided Quality Assurance and essential Quality Control.
- Ensuring deadlines are met and documents are submitted correctly across a nationwide government programme.
- Consultant on commission for T&T.
Senior Delivery Manager
Network Rail
06.2024 - 09.2024
- Core Renewals team at Network Rail, providing support to multiple change projects, including the 3rd Party Access License Refresh and DDaT Delivery Lifecycle Changes.
- Played a key role in managing and supporting stakeholder requests, ensuring effective communication and timely resolution of issues.
- Developed and implemented communication strategies to keep stakeholders informed and engaged throughout the projects.
- Provided project support, assisting with planning, coordination, and execution of various project activities.
- Demonstrated strong organisational skills, effectively managing multiple tasks and priorities to meet project deadlines.
- Provided mentoring to graduates on the DDaT Delivery Lifecycle project through comms & engagement planning including stakeholder management.
- Collaborated with cross-functional teams to drive project success, fostering a collaborative and results-oriented work environment.
- Proactively identified and addressed project risks and issues, implementing mitigation strategies to minimise their impact on project outcomes.
- Consultant on commission for T&T.
Business Opportunities Development Manager
Programme Performance - T&T
02.2024 - 07.2024
- Developed and maintained multiple client relationships, leveraging internal connections to strengthen inter-cost centre connections through successful stakeholder management.
- Implemented process improvements to achieve direct placement of resources on commission, resulting in the placement of 5 resources and securing £60k worth of revenue per month.
- Responded to urgent resource requests within short timelines, leading to multiple placements with clients and high satisfaction from internal and external clients.
- Streamlined the available resource pool from 18 to 7 in 3 weeks, directly increasing revenue in the cost centre by £80k per month and facilitating the transfer of graduates into earning positions.
- Led resourcing and opportunities meetings for the senior leadership team, providing detailed analysis of incoming roles and opportunities for placement.
- Played a key role in the internal Turner and Townsend team running SOx compliance, undertaking revenue detective control reviewing and auditing of the UK business monthly invoicing.
- Maintained consistent and error-free communication in all internal and external interactions, ensuring clarity and professionalism in all documentation and reports.
Change Consultant
Defence Nuclear Enterprise
02.2023 - 09.2023
- Supported the design and development of an Early Careers Operating Model for the Defence Nuclear Enterprise (DNE), consisting of the Ministry of Defence (MOD) and industry-wide partners, aimed at addressing the nuclear skills gap in the UK.
- Provided expert advice on organisational change, resulting in streamlined operations.
- Managed relationships between multiple stakeholders including the Royal Navy, Defence Nuclear Organisation, Civil Service, AWE, Babcock & Rolls Royce.
- Collaborated closely with the DNO/DNE team to create an operating model that promotes collaboration and data sharing across the enterprise.
- Developed and implemented an implementation plan for the Early Careers Operating Model, utilising a risk framework and including costing, resource profiles, stakeholder management, and an implementation roadmap.
- Supported the process of model creation, ensuring milestones were met and achieved within specified timeframes, resulting in positive feedback from the client.
- Collaborated with a variety of industry professionals for effective project delivery. Utilising Miro boards to increase participation and engagement.
- Utilised Mentimeter software to record stakeholder feedback and share results, enhancing transparency and collaboration.
- Identified and provided potential solutions to recruitment issues within the DNE process, including researching and costing applicant tracking software that complied with GDPR requirements.
- Proposed a cost-effective solution that the client wished to implement, demonstrating a proactive and solution-oriented approach.
- Unified efforts from multiple departments towards business developments.
- (Consultant for T&T)
Leadership & Management Consultant
Inspirational Development Group
11.2021 - 01.2023
- Responsible for organising leadership development programmes for IBM, Rothschilds, GIC Sovereign Wealth Fund & European Estate office, MISK and Petrogas.
- Part of a Project Management team on 2x projects worth circa £1 million in revenue.
- Provided onsite Project and Event management at a London Hotel for 60 delegates from the Crown Prince of Saudi Arabia's personal foundation - MISK.
- Responsible for coordinating VIP visits including the 2 visits from the Saudi Arabian Ambassador to the UK.
- Liased with clients in the Middle East, designing programmes that met the client's needs for political sensitivity as well as the development of attendees.
- Highly experienced in resourcing for programmes including; venues, accommodation, staffing, feeding, security, learning and briefing materials, liaising with venue event teams, managing dietary requirements and transport.
- Worked closely with a third-party vendor and the client to design a programme that would suit the student's needs for development including attending to cultural requirements and VIP visits.
- Provided on-site operations and programme support at the Royal Military Academy Sandhurst.
- Experienced in working with highly politically sensitive clients and liaising with clients at Senior management and Director level.
- Experienced in managing a number of projects under time-pressured deadlines.
- Provided mentoring and coaching support to students and graduates in the form of written and verbal performance reporting.
- Reviewed performance data, identified areas for improvement.
Education
Bachelor of Science - Psychology
University of Plymouth
Plymouth /2015 - /2018
Change Management Fundamentals -
APM
04.2001 -
Project Fundamentals Qualification -
APM
04.2001 -
Level 5: Leadership & Management -
CMI
Risk Assessor & SRM Practitioner -
MOD
04.2001 -
Neurolinguistic Programming Introduction -
NLP
Skills
- Project Management
- Change Management
- Stakeholder Management
- Leadership & Management
- Youth Development - Graduate and Early Careers
- Process Improvement
- Resource Management
- Client Relationship Management
- Revenue Generation
- Analytical Skills
- Compliance
Accomplishments
- Organised multiple fundraising events raising £4,700 for Combat Stress, Salute Her UK and BLESMA.
- Climbed Mt Toubkal in Morocco, the highest peak in North Africa.
- Started and successfully ran my own company in 2021.
- Commissioned into the British Army in November 2023 as a Second Lieutenant in the Royal Signals.
Timeline
Regional Coordinator
Department for Energy, Security and Net Zero (DESNZ)
11.2024 - 01.2025
Senior Delivery Manager
Network Rail
06.2024 - 09.2024
Graduate Opportunities & Development Manager
Programme Performance - Turner & Townsend (T&T)
04.2024 - 01.2025
Business Opportunities Development Manager
Programme Performance - T&T
02.2024 - 07.2024
Change Consultant
Defence Nuclear Enterprise
02.2023 - 09.2023
Leadership & Management Consultant
Inspirational Development Group
11.2021 - 01.2023
2Lt - Troop Commander (Reserve service)
British Army
10.2015 - Current
Change Management Fundamentals -
APM
04.2001 -
Project Fundamentals Qualification -
APM
04.2001 -
Risk Assessor & SRM Practitioner -
MOD
04.2001 -
Bachelor of Science - Psychology
University of Plymouth
/2015 - /2018
Level 5: Leadership & Management -
CMI
Neurolinguistic Programming Introduction -
NLP
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