Work history
Education
Skills
Languages
Personal Information
Custom
Timeline
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LIZBETH CHAMORRO CHANDI

London

Work history

Senior Receptionist

Hotel Du Vin & Bistro
Wimbledon
- 12.2024
  • Acting as a point of contact for customers’ enquires and responding to any requests for assistance in an efficient and friendly manner
  • Answering and re-directing telephone calls promptly
  • Managing group bookings for conferencing, dining and accommodation
  • Keeping up to date on all hotel products, services, pricing and promotional offers
  • Completing night auditing procedures and filling in of relevant paperwork with accuracy and attention to detail ensuring a smooth hand-over at the end of each shift
  • Processing payments via credit or debit card and using Opera System.

Head waitress

  • Resolving complaints efficiently to achieve positive solutions for customers and the restaurant
  • Communicating with the rest of the team (Kitchen Staff, Receptionists, Event Organisers) to ensure continuity of service for the costumers
  • Supervising and coordinating front of house staff.

Cashier - Customer Service

El Corte Inglés
Madrid
  • Facilitating customers’ requests regarding damaged items and exchanges
  • Introducing new products and promotions to customers
  • Assisting store clerks by attending to customers’ requests
  • Conducting cash count before handing over the cash register to next-inline-shift.

Education

Bachelor's degree, Level 5 - undefined

Matematico Puig Adam
Madrid, Spain

Skills

  • Strong analytical skills
  • Attention to detail and presentation
  • Meeting deadlines under pressure
  • Strong organisational skills

Languages

Spanish
English

Personal Information

Date of birth: 01/11/92

Custom

As a highly experienced professional in the hospitality trade, I wish to continue implementing my experience and knowledge, whilst continuing to grow. I´m highly motivated, analytically minded and a team player with excellent communication skills as well as the ability to adapt and work accurately under pressure to meet deadlines. Having strived for job opportunities in environments different to the country of my origin, I have acquired a number of skills which allow me to empathise with a greater audience.

Timeline

Senior Receptionist

Hotel Du Vin & Bistro
- 12.2024

Head waitress

Cashier - Customer Service

El Corte Inglés

Bachelor's degree, Level 5 - undefined

Matematico Puig Adam

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LIZBETH CHAMORRO CHANDI