Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lizanne Neill

Bonnybridge,Stirlingshire

Summary

Dedicated professional with expertise in compassionate client care, social care management, and risk and social care needs assessments. Proven ability to implement personalised care plans effectively, ensuring optimal support for clients. Committed to enhancing the quality of life for individuals through tailored care solutions and continuous improvement in service delivery.

Overview

30
30
years of professional experience
6023
6023
years of post-secondary education

Work History

Service Manager

Denovan Care
Denny, Stirling
08.2016 - 01.2025

I was responsible for the management and supervision of Denovan Care which was dual registered for mental health and learning difficulties. Further, I managed the Housing Support Service. Below is a summary of the tasks involved in my role.

  • Ensured compliance with regulations by conducting regular audits and remedial actions when necessary.
  • Managed budget to ensure cost-effective operation and resource allocation.
  • Worked closely with health professionals to coordinate specialist treatment for residents as required.
  • Coordinated staff rota for efficient use of resources and high quality patient service.
  • Conducted recruitment interviews to select highly skilled staff members.
  • Handled emergencies calmly, implemented appropriate response measures swiftly ensuring minimum disruption to normal operations.
  • Implemented safety protocols, maintained a secure environment for residents and staff.
  • Delegated tasks effectively to maximise productivity without compromising quality of care.

Depute Service Manager

Denovan Care
Denny, Stirling
04.2001 - 08.2016

I have detailed a list of tasks associated with this role below:

  • Collaborated with other mental health professionals to ensure comprehensive care was provided to each client.
  • Supported design and implementation of innovations in psychological care of patients suffering from complex mental health issues.
  • Liaised with mental health professionals for optimal resident support and care coordination.
  • Developed personalised care plans for improved mental health outcomes.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Delivered quality care by maintaining up-to-date knowledge in mental health practices.

Support Practitioner

Treddinoch
Falkirk, Stirlingshire
01.2001 - 04.2001

Support Practitioner

Quarriers
Cumbernauld, North Lanarkshire
01.2000 - 01.2001

Support Practitioner

Enable
Cumbernauld, North Lanarkshire
01.1999 - 01.2000

Support Practitioner

Denovan Care
Denny, Stirlingshire
01.1995 - 01.1999

Education

A1 Assessors Award -

Falkirk College

Higher National Certificate - Social Care

Falkirk College
UK

SVQ Level 9 - Management

External Assessor
UK

SVQ Level 3 - Social Care

Falkirk College
UK

Skills

  • Compassionate client care
  • Social care management
  • Risk and social care needs assessments
  • Personalised care plan implementation

References

References available upon request.

Timeline

Service Manager

Denovan Care
08.2016 - 01.2025

Depute Service Manager

Denovan Care
04.2001 - 08.2016

Support Practitioner

Treddinoch
01.2001 - 04.2001

Support Practitioner

Quarriers
01.2000 - 01.2001

Support Practitioner

Enable
01.1999 - 01.2000

Support Practitioner

Denovan Care
01.1995 - 01.1999

A1 Assessors Award -

Falkirk College

Higher National Certificate - Social Care

Falkirk College

SVQ Level 9 - Management

External Assessor

SVQ Level 3 - Social Care

Falkirk College
Lizanne Neill