Liz Rowntree

Purpose of role:

To visit schools and build relationships with teachers to promote Collins books and digital resources for schools, leading to an increase in sales in my territory. I work closely with my Sales Team Leader and other members of the the team.

• Visit teachers, Heads of Departments and subject co-ordinators in person and via virtual meetings to develop and maintain strong relationships.
• Deal with customer queries effectively, maintaining high quality service standards.
• Grow sales of Collins titles in schools and education establishments, achieving and exceeding sales targets.
• Generate leads to increase potential business opportunities.
• Deliver convincing sales pitches to attract new clients to secure new adoptions of Collins resources..
• Handle after-sales services proficiently, ensuring client retention.
• Build strong relationships with customers, resulting in repeat business.
• Manage key accounts and related administration.
• Assist customers through entire sales process to ensure satisfaction.
• Keep product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
• Attend events/exhibitions, regional/national training days, sales meetings and conferences when necessary.