Liz O'Hanlon

Company overview: https://www.agilisys.co.uk/

Responsibilities

Shaping and delivering a company-wide L&D strategy aligned with business objectives, including managing budgets, suppliers, and the full learning cycle.

Driving adoption of modern learning systems, tools, and AI-enabled approaches to improve engagement and employee experience.

Building frameworks and targeted programmes to strengthen career progression, leadership, and future skills across the organisation.

Facilitating workshops and interventions that influence leadership behaviours, embed continuous learning, and support organisational transformation.

Key achievements

• Established the L&D function to improve engagement and drive skills growth.
• Learning Strategy – Shaping and delivering a company-wide L&D strategy aligned with business objectives, including managing budgets, suppliers, and the full learning cycle.
• Technology & Innovation – Driving adoption of modern learning systems, tools, and AI-enabled approaches to improve engagement and employee experience.
• Career & Capability Development – Building frameworks and targeted programmes to strengthen career progression, leadership, and future skills across the organisation.
• Culture & Behavioural Change – Facilitating workshops and interventions that influence leadership behaviours, embed continuous learning, and support organisational transformation.
• Https://www.agilisys.co.uk/
• Rebuilt learning culture from ‘push’ to ‘pull’, improving L&D engagement by 15%.
• Reduced key skills gap through targeted programmes (Generative AI, leadership, consultancy, Microsoft Partner certifications).
• Improved career progression & workforce planning by redesigning a 16-family career framework, integrating technical, behavioural, and professional requirements.
• Improved learning experience and reduced cost by co-designing and implementing a new in-house LMS linked to career and performance frameworks, incorporating AI-driven personal development planning.
• Delivered successful Generative AI, Finance Partnering and Leadership programmes, enhancing capability and future-readiness.
• Enhanced bi-annual performance reviews with new tools and analytics, improving talent recognition.
• Launched 'Learners Connect' brand, securing widespread organisational engagement.

Responsibilities

Partnering with senior leaders to design and deliver people plans that align with organisational objectives, improve engagement, and drive productivity.

Providing expert guidance on organisational design, performance, talent management, and employee relations, including coaching managers and C-level stakeholders.

Leading complex restructures, TUPE transfers, and other change programmes to ensure legal compliance, minimise disruption, and create positive employee outcomes.

Using HR analytics to inform decisions on engagement, wellbeing, D&I and workforce planning, while supporting business growth through HR input to bids and tenders.

Key achievements

• Partnered with leaders to embed a new organisational structure, deliver the people plan, and drive employee engagement.
• Strategic People Planning – Partnering with senior leaders to design and deliver people plans that align with organisational objectives, improve engagement, and drive productivity.
• Advisory & Leadership Support – Providing expert guidance on organisational design, performance, talent management, and employee relations, including coaching managers and C-level stakeholders.
• Change & Compliance Leadership – Leading complex restructures, TUPE transfers, and other change programmes to ensure legal compliance, minimise disruption, and create positive employee outcomes.
• Data-Driven Insights & Growth Enablement – Using HR analytics to inform decisions on engagement, wellbeing, D&I and workforce planning, while supporting business growth through HR input to bids and tenders.
• Delivered people plan across Managed Services, raising engagement scores by 11%.
• Drove strategic decisions through HR analytics (absence, wellbeing, D&I, pay, engagement).
• Optimised organisational design and reduced stranded cost via complex in/out-sourcing TUPEs (up to 300 employees) and restructures.
• Led HR workstream including client presentations to secure a new client.
• Successfully managed complex ER cases (including ETs) with fair and compliant outcomes.

Assistant HR Business Partner | Wandsworth & Richmond Councils (2016–2017)

Senior HR Business Partner / HR Project Consultant | Citizens Advice (2011–2016)

• Reduced social worker attrition through more competitive pay frameworks.
• Managed high volumes of complex ER cases, improving productivity and service quality.
• Led multiple TUPE transfers, restructures and relocations, ensuring legal compliance and positive employee outcomes.
• Supported organisational merger (Wandsworth & Richmond Councils), ensuring continuity of service for 2,000+ employees.