Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic
Liz Hawkins

Liz Hawkins

Lutterworth,Leicestershire

Summary

I’m a reliable and approachable professional with over 20 years’ experience in customer-facing roles, currently working in autism support. I enjoy building positive relationships and creating supportive, welcoming environments and bring an energetic, adaptable approach to everything I do. My experience spans a wide range of industries, including retail, hospitality, manufacturing, and events, which has helped me develop strong organisational skills, attention to detail, and the ability to work both independently and as part of a team. During my time at university, I developed confidence using the Microsoft Office package, working to deadlines, and delivering presentations. I see myself as an all-rounder who enjoys supporting colleagues and contributing to a positive team environment, and I am flexible and open in the type of role I am seeking. Having recently completed a degree in Rural Business Management, I’m keen to bring together my practical experience and academic knowledge in a role where I can contribute, continue learning, and make a meaningful impact.

Overview

24
24
years of professional experience
5
5
years of post-secondary education

Work history

Autism Support Worker

Primecare Health Ltd
2024.08 - 2026.04
  • Supporting service users with their day-to-day activities both at home and within the community.

Florist Assistant

Flowerdot/Planet Flowers
Edinburgh
2022.10 - 2024.08
  • Assisting florists with weddings and events throughout the Edinburgh area.
  • Ability to work to specified timeframes and work effectively as part of a team.

Cleaner

Dublcheck Cleaning
Edinburgh, Midlothian
2023.05 - 2024.08
  • Based in the West-End of Edinburgh
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.

Street Team Member

Strip Light Productions
Edinburgh
2022.08 - 2022.08
  • Flyering for several stand-up comedy shows during the Edinburgh Fringe Festival.
  • Work involved chatting with people, garnering interest, and promoting shows.

Winding Operative

Johnston's of Elgin
Elgin
2021.06 - 2022.07
  • Operating machines to wind spun yarns, both wool and cashmere.
  • Working mostly alone.
  • Ensuring the product is to a high standard before the next stage of processing.

Sales Assistant

Enigma Gift Shop
Bournemouth
2002.03 - 2020.01
  • Customer service: creating a welcoming environment, crucial to the business's success.
  • Confidence and ability to help customers requiring refunds and returns in a positive and professional manner.
  • Cash handling and key holder.

Store Assistant/Cashier

ALDI
Bournemouth
2013.10 - 2015.02
  • Sales assistant and till operative.
  • Preparing sales points and assisting with deliveries.
  • Product knowledge: memorising over 100 produce codes to ensure till speeds are kept to company standards.

Bar Staff

Winchester Pub
Bournemouth
2011.06 - 2014.02
  • Bar Staff: serving drinks and helping to provide a fun and upbeat atmosphere.
  • Helping with decorations and assisting with themed nights.
  • Following health and safety procedures.
  • Setting up the bar and receiving deliveries.

Barista

Costa Coffee
Bournemouth
2010.05 - 2012.10
  • Customer service and ensuring drinks are made to the Costa Standard.
  • Working as part of a team to make sure customers are served quickly and efficiently, especially during peak periods.

Shift Leader and Waitress

Coriander Mexican Restaurant
Bournemouth
2008.03 - 2009.09
  • Creating a fun and lively environment for customers in a well-established restaurant in the heart of Bournemouth.
  • Full knowledge of menus and specials.
  • Cocktail making and dessert preparation.

Education

BA (Hons) - Rural Business Management

SRUC
Edinburgh
2022.09 - 2026.05

Advanced Extended Technical Diploma - Agriculture

Kingston Maurward College
Dorchester, Dorset
2017.09 - 2019.04

Skills

  • Proficient in Microsoft Office package
  • Customer service and communication with an emphasis on respect and positivity
  • Team player
  • Organisational skills and reliability with good timekeeping
  • Lambing experience through volunteering – two seasons based in Scotland

Affiliations

  • Reading and creative writing, travel, volunteering and festivals.

References

References available upon request.

Timeline

Autism Support Worker

Primecare Health Ltd
2024.08 - 2026.04

Cleaner

Dublcheck Cleaning
2023.05 - 2024.08

Florist Assistant

Flowerdot/Planet Flowers
2022.10 - 2024.08

BA (Hons) - Rural Business Management

SRUC
2022.09 - 2026.05

Street Team Member

Strip Light Productions
2022.08 - 2022.08

Winding Operative

Johnston's of Elgin
2021.06 - 2022.07

Advanced Extended Technical Diploma - Agriculture

Kingston Maurward College
2017.09 - 2019.04

Store Assistant/Cashier

ALDI
2013.10 - 2015.02

Bar Staff

Winchester Pub
2011.06 - 2014.02

Barista

Costa Coffee
2010.05 - 2012.10

Shift Leader and Waitress

Coriander Mexican Restaurant
2008.03 - 2009.09

Sales Assistant

Enigma Gift Shop
2002.03 - 2020.01
Liz Hawkins