Summary
Overview
Work history
Education
Skills
Certification
Registration Details
References
Timeline
Generic

Liz Ferguson

PRESTON,Lancashire

Summary

Dedicated pharmacy professional with over 30 years of experience from a range of highly challenging posts with both civilian and military disciplines, Demonstrated history of meeting company goals and
promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Reputation for hard work, punctuality and willingness to learn new things. Experience in accurately dispensing prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes.

Overview

30
30
years of professional experience
1
1
Certification

Work history

Pharmacy technician

Practice Plus Group
Preston, Lancashire
08.2024 - Current
  • Displayed energy and enthusiasm in a fast-paced environment. As part of a multi disciplinary team in a busy reception prison
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Liaised with suppliers to secure timely delivery of essential medicines.
  • Worked with wider medicine team to clinically manage all patients under direct care.
  • Managed medication schedules, ensuring correct administration times.
  • Maintained effectiveness of medicines by ensuring control and storage in accordance with current legislation.
  • Ensured timely administration of prescribed medications which resulted in better patient compliance.

ACPT

Boots
Preston, Lancashire
10.2022 - 08.2024
  • Within care services dept of busy store providing service cover for over 40 care homes
  • Assisted within walk-in pharmacy when required, patient safety lead for care services, end of day process assist with any other audits as they arise directed by head office
  • Provide cover for other stores as required.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.

Relief team leader Pharmacy technician

Well Pharmacy
Region, Lancashire
06.2022 - 10.2022
  • Relief technician covering late night and weekend shifts
  • Then team leader at a high-risk store within a busy health centre
  • Helped restore communications with the GP practices and patients who had previously changed their nomination to another pharmacy
  • Assisted in store support with a trainee resulting in a 100% pass
  • Ensuring all services were covered as per company daily end of day process claiming for prescriptions
  • MHRA alerts, staff rota, monthly collection of prescriptions, weekly and daily cashing up process.

Pharmacy Technician

Lytham St Anne's Primary Care
07.2020 - 06.2022
  • Carry out work to identify patients suitable for medication changes in line with the Medicines Management work plan to support QoF, prescribing targets and CCG projects and subsequently make those changes with the agreement of the GP, e.g: dose optimization, formulary switching
  • Assess prescribing data using practice clinical computer systems and patient records, highlight any recommendations and implement changes if required, to ensure patients' medication records are up to date
  • Liaise with patients, practice staff, GPs, care home staff, and community pharmacists in all aspects of medication reviews and prescribing queries to improve the pharmaceutical care of patients
  • Support medication review and medicines reconciliation
  • Work to gather information to support the PCN pharmacist/doctor/nurse carrying out medication reviews or clinical audits
  • Highlight any medication errors/queries and report any concerns to the PCN Pharmacist/GPs to support local clinical governance structures eg datix reporting
  • To assist the PCN Pharmacist with any searches, data collection, and letter production required for prescribing changes or drug alerts
  • Work in a professional manner, complying with confidentiality and data protection policies.

Senior Pharmacy Technician

Care UK HMP Lindholme
11.2018 - 07.2020
  • Delivering a high-quality pharmacy service
  • Providing members of the Healthcare Team with information relating to pharmaceutical products, medicines management, and general health education
  • Working closely within Care UK, other service providers, and prison to ensure the prison pharmacy services are successfully integrated into existing Care UK Medicines Management Services
  • Assisted in leading a team of Pharmacy technicians and support workers in the day-to-day provision of all pharmacy services to HMP Lindholme
  • Provided medicines management services to assist in tackling identified inequalities with the prison population
  • Assisted with Substance misuse team administering daily methadone and buprenorphine
  • Contributed to Medicines Management audits/projects, collecting data and generating audit reports for review by the Care UK Pharmacy department such as Performance Quality Indicators
  • Developed evidence-based approaches to the service and to encourage reflective practice, accountability
  • Assisted the Head of Healthcare in ensuring that all Care UK policies and procedures, including Serious Incident and Complaints policies, are fully implemented and complied with
  • Ensure all clinical records are updated and accurate in a timely manner.

Pharmacy Technician

British Army Various Locations
04.2002 - 08.2019


  • Various positions as an Army Reservist including
  • 3 Operational tours of Afghanistan Provided pharmaceutical and medical logistic advice to Role 1, Role 3, and Chain of command, manage the dispensary and support the pharmacists and other medical staff in maintaining maximum effectiveness in the Role 3 Hospital
  • Maintain appropriate levels of running stock in pharmacy and wards act as the key liaison between Role 3, medical
  • Regional pharmacy technician for Army Primary health care covering 10 medical centers within Wales and West Midlands
  • I provided pharmaceutical support to all Army Primary Health Care medical facilities in Wales and the West Midlands Region
  • Responsibilities include management of a safe and efficient outsourced dispensing service, I provide advice on pharmaceutical matters, current prescribing trends, and triservice formulary to all Wales West Midlands medical facilities
  • I advised and supported all G4 issues and discrepancies including storage and procurement of all medical supplies and equipment
  • Manage and advice on P2P issues
  • I Provide training and support on DMICP issues provision and management of regional over-labelling processes and undertake regular stock management inspections and spot checks to ensure accurate accounting
  • Provide cover for pharmacy technicians within the WWM region
  • I provide CMT training on treatment room protocol and the correct use of DMICP
  • I assisted Regional Pharmacist with the collection of data relating to dispensing and pharmaceutical care as required; Deputized for pharmacist and carried out any other additional duties as required.

Pharmacy Technician

Defence Primary Healthcare Overseas Cyprus
06.2014 - 10.2017
  • Manager of the Dispensary in a busy medical Centre overseas
  • Providing Prescribing amendment advice to health centre staff GPs, s and mentoring medics and nurses on buttercups dispensing courses
  • Responsible for ordering, maintaining and receiving and storing of all medical stock
  • Implementation of medicine change management, including seasonal medication requirements and vaccinations
  • Implementing pharmacy SOPs
  • Collation of pharmacy data and preparation of audits and contributions to practice statistics
  • Reporting significant events and prescription interventions to regional headquarters
  • Provide input for monthly management meetings and practice meetings
  • Assisted with CQC visits and HCG visits.

Pharmacy Technician

Various community pharmacy and hospitals
02.1995 - 05.2012
  • Various roles including hospital and community pharmacy.

Education

BTEC - Pharmacy

Preston College
Preston, LAN

Skills

  • Teamwork
  • Leadership
  • Customer Service
  • Communication skills
  • Methodical organisation
  • Medicine administration
  • Medication management
  • Medicines reconciliation

Certification

Team Management Essentials

CPPE Primary Care Education Pathway

Clinical supervision

Healthcare Governance

NCF Level 2 Mentoring

Buttercups Expert Witness

Risk Assessment

ACPT

Immunisation/vaccination


Registration Details

GPHC: 5014568

References

References available upon request.

Timeline

Pharmacy technician

Practice Plus Group
08.2024 - Current

ACPT

Boots
10.2022 - 08.2024

Relief team leader Pharmacy technician

Well Pharmacy
06.2022 - 10.2022

Pharmacy Technician

Lytham St Anne's Primary Care
07.2020 - 06.2022

Senior Pharmacy Technician

Care UK HMP Lindholme
11.2018 - 07.2020

Pharmacy Technician

Defence Primary Healthcare Overseas Cyprus
06.2014 - 10.2017

Pharmacy Technician

British Army Various Locations
04.2002 - 08.2019

Pharmacy Technician

Various community pharmacy and hospitals
02.1995 - 05.2012

BTEC - Pharmacy

Preston College

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Liz Ferguson