Hi, I’m
Liyana B. Tefferi
London
Summary
Personal Profile & Skills As a graduate in Business and Finance / Information Systems, my goal is to acquire fulltime position, where my education as well as diverse work experiences can be applied within a business environment. I am highly organised, versatile and selfmotivated individual with an attitude of professionalism, have excellent interpersonal and problem solving skills with the ability to work well within a team or on my own initiative. My keen awareness of time and task management gives me the ability to meet set deadlines and make routine and tactful decisions.
Overview
19
years of professional experience
Work history
London Borough of Bromley Council, LBB, Management, London Borough of BromleyBromley
11.2021 - Current
Job overview
- E-mail: liyana.tefferi@bromley.gov.uk
- Adult Social Care: 020 8461 7777
- Role Business Support/ Information analysis
- Read and record police Merlin Reports, London Ambulance Services Reports, Trading Standard and other reports received via email giving great emphasis on accuracy, clarity and attention to detail when transferring these reports into the system
- Read, analyse every report and work to Find solution
- Update and upload information to the main system as well as Create New Records on the system when necessary
- Signpost reports via email to various internal and external Gov bodies/ localities that the reports are meant to go to for action/ solution i.e
- Social Services, Trading Standards, CMHT, MASH, BDAS, BCWA, Hospital BSOs etc
- Reassign reports if further clarification on what needs to be done is unclear or needs further assessment
- Email reports to the right recipients, alert allocated teams or allocated workers to help gain access to services to those members of public mentioned on the report i.e refer them to Community Mental Health Team, Social Services, Housing, Trading Standards, GP etc
- Update daily activities on main database
- I designed local excel database system to monitor my work, record on all actions taken on a daily basis, maintain & update it regularly as I deal with large numbers of reports so as to track every action when necessary
- Respond to email enquires on outlook, phone enquiries via Skype & video calls via MSTeams
- The role requires great attention to detail, the ability to analyse critical information, speed and accuracy as large numbers of Police / LAS reports are dealt with daily and timely, efficient action with no error is vital
- Update, record every task completed daily on the main Liquid Logic system
Volunteer, Green Bridge Organics Ltd
09.2019 - 11.2021
Job overview
- Coffee Roasting Business
- Family Coffee Roasting business
- Duties: Direct communications with clients and suppliers, manage the online marketing campaign and Advertisement
- General administrative duties, after sales and customer care
NBC Universal StHigh Street
Product Workability Planner
02.2016 - 07.2016
Job overview
- Managed complete internal system product set up
- I was responsible for managing, updating relevant dates and information for the new release planner to create packing BOM/Bill of Materials header & final packing BOM at a given timeframe
- Provided full product, cost breakdown to Marketing managers when required
- I was also also responsible for maintaining Profit & Loss cost breakdown spreadsheets approving product manufacturing prices on supplier system & enter into SAP system
Royal College of Obstetricians & Gynaecologist's, RCOGRegents Park
08.2014 - 01.2016
Job overview
- Relationship Management, CRM Support
01.2009 - 05.2014
Job overview
- Maternity Leave/Career Break.
Home OfficeSIS II, Schengen Information
Finance Officer/Interim Finance Manager (Higher Executive Officer
06.2007 - 01.2009
Job overview
- Instrumental in managing, developing and tracking annual Business Plan, liaise with stakeholders
- Responsible for managing, assessing and monitoring programme funding requirements in liaison with partner agencies
- Co-ordinate expenditure returns from partner agencies, analyse and forecast expenditure variances, collate monthly budget, and monitor financial tables for monthly report
- Financial Tracking: Maintain database of budget allocations and contribute to resource allocations exercises
- Purchase Order/Invoice management and making sure Purchase Orders are goods receipted correctly and the auto accruals reflect the accurate spend per month
- Manage the monthly forecasting process
- Prepare monthly Travel and Expense and hospitality spend reports
- Draft, analyse and maintain financial statements and reports provide advice and guidance on a range of financial issues and resource accounting matters
- As a result of my role, I managed to improve efficiency, work flow and timeliness for tasks, smooth operation and functionality of SIS programme Finance
OfficeAFUMarsham
Home
05.2006 - 05.2007
NSY, New Scotland Yard, CO4 Character Enquires Centre
Data Sampling/Statistics (Executive Officer
04.2005 - 04.2006
Job overview
- Design and Prepare spreadsheet with various entries for sampling purposes
- Investigate randomly picked samples of entries from Payroll, Journal, HR, Compensation records etc and compile supporting evidence to clarify the exact nature of each entry so as to determine the strength and weaknesses in internal controls and accounting systems
- Communicate effectively with the National Audit Office, Sampling Team, Earnest and Young Accountants to ensure efficient Analysis and delivery of sampling project
- Acquiring, analysing specific Financial/Operational/HR related information for sampling purposes
- Deliver appropriate sampling Evidence in required time frame while dealing with all internal and external enquires
- Job required knowledge of financial systems & processes, strong analytical and problem solving skills, audit trail accounting, planning and delivery
- Also travelled to various branches of the Home Office to investigate, chase and extract information
- At this role, I created and introduced simplified local system using my own initiative by extracting data from the main system so that information could be accessed locally without wasting time when needed for management purposes, Information Analysis, investigation
- Investigate backgrounds of people who want to work with children, vulnerable adults, general public and sensitive businesses using Criminal Intelligence System, Registry Management System, and other facilities i.e
- Registry Files, Criminal reports as well as micro fiche library
- Ordering and reading Criminal intelligence reports and writing report
- Also making decision based on obtained information as well as personal judgment and intuition
- Job involved active Communication with various government agencies i.e
- Child protection Teams, Social Services, Criminal Record Bureau, Home Office etc to ensure those who want to work or have dealings or with sensitive areas mentioned above are 100% suitable/safe for the positions.
Education
University of West London
B.A. Honours from Business, Information Systems
University overview
GPA: 2:1, Accounting and Finance, Data Sampling, Statistics, Marketing, Human Resources Management Project Management, Quality Assurance, Economics, Business Operations. Management, Strategic Analysis, Strategic Management, and Information Systems.
Skills
- MS Office Packages:
- Word, Excel, Project, Power Point, Publisher, Outlook
- Adelphi/Oracle, SAP Financial Systems Vision & Integra Systems, Liquid Logic
Timeline
London Borough of Bromley Council, LBB, Management, London Borough of Bromley
11.2021 - Current
Volunteer, Green Bridge Organics Ltd
09.2019 - 11.2021
Product Workability Planner
NBC Universal St
02.2016 - 07.2016
Royal College of Obstetricians & Gynaecologist's, RCOG
08.2014 - 01.2016
01.2009 - 05.2014
Finance Officer/Interim Finance Manager (Higher Executive Officer
Home OfficeSIS II, Schengen Information
06.2007 - 01.2009
Home
OfficeAFU
05.2006 - 05.2007
Data Sampling/Statistics (Executive Officer
NSY, New Scotland Yard, CO4 Character Enquires Centre
04.2005 - 04.2006
University of West London
B.A. Honours from Business, Information Systems
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