Livjoot Randhawa

Enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training. Provide superior customer service and resolve all issues quickly and with positive attitude. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver, working effectively and productively with diverse customers and individual needs. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Analytical Customer Service Representative focused on enhancing customer experience through effective complaint resolution and proactive support. Leveraged data analysis to identify trends and improve service delivery, driving customer loyalty and satisfaction. Championed best practices in compliance and operational excellence. Enthusiastic Senior Fraud Specialist with expertise in fraud investigation and data analysis. Delivered effective monitoring of customer activity, identifying suspicious patterns to mitigate risk. Championed compliance and operational integrity to enhance organisational resilience against fraud. Experienced in day-to-day accounting processes and applicable regulations. Dedicated to maintaining accurate records with attention to detail and expert financial knowledge. Meticulous Fraud Investigator offers proven record of minimizing financial risks through strategic fraud detection techniques. Reports on fraud investigations and recovery data to inform stakeholders. In-depth knowledge of current legislation and regulatory requirements.