I am currently seeking an opportunity to develop skills in chosen career pathway and gain more knowledge and experience. I have currently been working as a student advisor and gained interpersonal skills to build report, provide empathetic guidance, and manage complex procedures. I have managed large volumes of student inquiry and appointments, demonstrating effective time management and organizational skills. I provided one-on-one advising sessions, built trust, and created an open atmosphere for the students.
I am a performance-driven professional with a combination of client-facing and operational knowledge. I am interested in becoming a montage advisor because I enjoy building relationships and want to aid in people making financial decisions by providing efficient advice.
Furthermore, I have previous experience as a on-site manager of Amazon. I worked as a sub contractor which has helped to develop many skills and knowledge. I developed people management skills, coordination, and capability to resolve situations under pressure well. Also, I am a problem solver, process follower, and smooth operation guarantee. I'm an eager learner, highly organized, and committed to providing excellent service.
I feel that accumulated experience and skills are transferable to this job role and I feel I would make a good asset to the team and company and will aim to achieve good results.
* Provided complete guidance and counsel to large number of students, including academic, personal, and administrative issues.
* Elaborated on precise policies and procedures in cost-effective way, which made rules clear and compliant by students.
* Created and updated current student records and preserved confidentiality and data integrity.
* Managed disputes and issues between students, demonstrating excellent conflict management and problem-solving skills.
* Helped students access university resources and referred them to concerned aid services.
* Organized and facilitated workshops and presentations on issues of academic and personal development.
* Worked with teaching staff and administrative staff to deliver seamless support and communication to students.
* Demonstrated patience and compassion in managing under-pressure or challenging situations with students.
* Quantify success: "Advised up to 20 students per week.
* Managed day-to-day operations on-site to maintain efficient operations and adherence to Amazon's stringent standards of operation.
* Directed and supervised a staff of 40, providing them with training, counselling, and performance feedback.
* Maintained and enforced safety protocols, giving a compliant and safe place to work.
* Monitored and maintained operational statistics, determined areas of improvement, and implemented solutions to optimize productivity.
* Promptly settled conflicts and issues on the ground, maintaining operations in full swing and to a minimum level of disruption.
* Managed inventory and logistics, timely and accurate delivery of goods.
* Kept detailed records and documentation, upholding Amazon reporting requirements.
* Assured open communication with Amazon authorities and subcontractor management, informing and addressing issues.
* Adapted quickly to changing priorities and requirements in a dynamic and fast-paced environment.
* Client Relationship Management
* Empathetic Communication
* Customer Service
* Time Management
* Multitasking
* Problem-Solving
* Decision-Making
* Organizational Skills
* Attention to Detail
A-Level or equivalent