Livia Buchholc

Started as a customer assistant in the café.

-Completely developed and enhanced my team player skills. It allowed me to learn how to work under a high pressure and fast paced environment.

-Learnt a lot about abiding by strict food/ health and safety laws to ensure all customers were safe and satisfied.

-Quickly became the key colleague for this department taking charge of café operations and reported valuable insight to higher management to allow for the best quality service possible.

-Required me to develop excellent communication and to also make confident and justified decisions on behalf of my team. This allowed us on multiple occasions to be the top of the North-West on our weekly score card based of 7 criticised categories.

-Temporarily worked as a team leader on the shop floor.

-Had to confidently multi-task, take full accountancy for my own decisions and be flexible to work around the rest of my team while being able to delegate to them to keep high standards.

-A temporary position working as a customer assistant in the petrol filling station.

-Learnt the value of time management though working closing shifts so had to ensure I was always organised and working logically to complete all of the important daily tasks required.

-Served customers and accepted deliveries so had to maintain excellent and professional customer service to retain business and create a positive working environment.

-Handled a lot of cash and different important paperwork so was vital I understood all the legalities when it came to this.

-Provided advice to customers based on specific needs and wants.

-Ensured all health and safety regulations complied within premises

-Worked in a small group setting to complete daily tasks.

-Learnt the importance of efficiency and self organisation when strategizing to maximise storage room at the facility.

-Was guided to use equipment (for example, laser room equipment) to collect data that was vital for the rest of the company to move forward with their own tasks.

-A great induction into learning how taking a high level of responsibility for my own work directly impacts the business as a whole.

-In addition, learning that team work and collaborative thinking is one of the most important qualities to develop to allow business operations to run smoothly.